Operations Assistant

POSITION SUMMARY:

The Operations Assistant will support the Offshore Administration team in executing compliance auditing, lease administration, and operational tasks across Bridge33’s property portfolio. This role is a key contributor to the COI (Certificate of Insurance) Audit Project and other ongoing compliance initiatives. The successful candidate will work closely with the Operations Team Lead to ensure tenant compliance with lease requirements, maintain accurate records, and deliver timely, high-quality output to internal business units.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Tenant Compliance & Lease Administration

• Conduct COI (Certificate of Insurance) audits to verify tenant compliance with lease insurance requirements
• Track and monitor critical lease delivery dates and compliance deadlines
• Review and interpret commercial lease agreements to identify tenant obligations (sales reporting, HVAC inspections, insurance, etc.)
• Maintain and update compliance tracking records across the property portfolio
• Flag and escalate non-compliant tenants to the appropriate team members

Reporting & Documentation

• Compile and distribute regular recurring compliance and performance reports
• Prepare presentation materials and summaries as directed by management and team leaders
• Maintain consistency with company-standard form documents used across the organization
• Process and accurately record received data in a timely manner

Communication & Coordination

• Serve as a responsive point of contact via Slack and Front (email platform) for internal business units including Leasing, Asset Management, Property Management, Legal, and Tenants
• Manage personal and administrative inboxes daily, ensuring timely responses and follow-through
• Communicate clearly and professionally in written and verbal English

Database & Systems Management

• Enter, update, and maintain data in property management and compliance tracking systems
• Utilize MS Office Suite, Google Suite, and other designated software platforms proficiently
• Leverage AI tools to increase work efficiency and output quality

General Operations Support

• Assist team members with tasks during high-volume periods or as needed
• Take on additional projects and assignments as directed by the Operations Team Lead
• Resolve routine operational issues independently and escalate complex matters appropriately