Platform Engineer

We are a healthcare technology company that provides platforms and solutions to improve the management and access of cost-effective pharmacy benefits. Our technology helps enterprise and partnership clients simplify their businesses and helps consumers save on prescriptions.

As a leader in SaaS technology for healthcare, we offer innovative solutions with integrated intelligence on a single enterprise platform that connects the pharmacy ecosystem.  With our expertise and modern, modular platform, our partners use real-time data to transform their business performance and optimize their innovative models in the marketplace.

Position Summary

The Principal Platform Engineer owns the core engineering platform that every product team at RxSense builds on. As a direct report to the VP, Infrastructure Engineering, this role is accountable for the cloud infrastructure, CI/CD systems, developer tooling, and reliability practices that determine how confidently and how fast RxSense engineering can ship. This is a hands-on-keyboard, architect-level role, partnering with software engineers, AI engineers, security, and finance to build a platform that teams choose to build on rather than one they are required to use.

Essential Duties and Responsibilities

• Design, build, and operate the core cloud infrastructure that supports RxSense engineering, including compute, networking, identity and access management, and container orchestration on AWS.
• Own the CI/CD platform used across engineering teams, including build pipelines, artifact management, environment promotion, progressive rollout, and rollback.
• Build and maintain the observability stack across the organization, including logging, metrics, distributed tracing, alerting, and the SLIs and SLOs that define reliable service.
• Drive infrastructure as code practices across the organization and manage the Kubernetes clusters, custom controllers, and operators that back production workloads.
• Partner with security and compliance to manage secrets, network policy, and access controls appropriate to a regulated healthcare and pharmacy benefits environment.
• Design self-service developer tooling and platform APIs and set the abstractions that let product and AI engineering teams’ provision, deploy, and operate services without handholding.
• Own incident response tooling, on-call practices, and reliability engineering standards, and lead or support major incident response across the platform.
• Partner with engineering leadership and finance on infrastructure cost visibility, capacity planning, and cost optimization.
• Write documentation, runbooks, and clear interfaces so the platform is adoptable by other engineering teams without handholding.