Industry Expert

ThoughtWorks is synonymous with innovation. We’re a diverse community of bright and passionate individuals striving to have a positive impact on the world. We’re dedicated to the art of software delivery, by keeping it lightweight, Agile and open-source. Our clients are organizations with ambitious missions, for whom we deliver complex enterprise systems. We are looking for Supply Chain Industry experts with deep and broad domain expertise in the Retail & CPG industry, who can play the role of a Senior level Product Manager. Should have the ability to engage with senior leaders on business & technology challenges and solutioning.

Job Responsibilities

Account level 

• Driving product strategy and developing roadmaps for large scale initiatives driving key business outcomes in the space of supply chain & logistics
• Liaising with the account and client leadership teams on aspects of account development, stakeholder relationship management and delivery enablement
• Advising client, account and market teams in design and implementation of bespoke software solutions. Shall also articulate business benefits delivered and strive to ensure expectations are achieved
• Building and shaping thought leadership and perspectives on various industry problems/ opportunities in supply chain to guide and advice clients in their areas of interest

Sales Support and other responsibilities

• Contributing directly to revenue growth by actively collaborating/leading presales efforts by shaping solutions that are deeply aligned to client’s business problems  
• Building the domain capabilities by way of high-level solution design and development of accelerators for key problems and training assets
• Involvement in Thoughtworks community initiatives to mentor team members, streamline operations, share and grow knowledge with the Product community.

Job Qualifications

Technical Skills

• A minimum of 12-15 years  experience in Supply chain and Logistics management space preferably with a mix of  Retail, eCommerce, CPG, manufacturing and Technology industry .
• Deep understanding in execution of supply chain processes focusing on omnichannel order fulfillment, procurement, inventory management, warehousing and transportation, supplier management. A mix of experience in Planning and Execution functions is highly valued.
• Ability to keep informed and up-to date with the latest happenings in the Supply chain and logistics space across the globe.
• A consulting mindset with excellent communication and presentation skills in engaging with a diverse group of stakeholders and building credibility as a trusted advisor through proven delivery of innovative solutions for complex problems in the retail space.
• Ability to study and analyze the underlying systems and their dependencies, understand data flow between systems .
• Excellent knowledge of the major COTS systems in supply chain and logistics so as to be able to advise clients on the relative merits, demerits of deploying them vis-a-vis building bespoke solutions in the context of their challenges.
• Ability  to advise/engage senior stakeholders, of retail and product organizations building retail products, on building the product vision and roadmap, by striking the right balance between what’s needed now and the future.
• Ability to identify high-value AI use cases in the supply chain and convert them into scalable product roadmaps.
• Ability to evaluate build vs buy for AI-enabled supply chain capabilities.
• Ability to work with data, engineering, and business teams to operationalize AI responsibly.

Professional Skills

• You have a natural ability to establish and nurture relationships with senior leaders across the organization.
• You have excellent context-switching capabilities.
• You thrive in situations where you are given little to no direction and have the ability to lead, organize and deliver commitments on time and within budget.
• You’re resilient in ambiguous situations and can adapt your role to approach challenges from multiple perspectives. You don’t shy away from risks, instead you take them on and skilfully manage them.
• You’re empathetic and use this ability to build solid working relationships and resolve issues quickly and thoughtfully.

Other things to know

Learning & Development

There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.

Responsible Use of AI in Recruitment

At Thoughtworks, we use AI tools to support our recruitment team with administrative tasks such as drafting communications, scheduling interviews and writing job descriptions.

Crucially, our AI tools do not screen, assess, rank or make hiring decisions. Every application is reviewed by our team and all selection decisions are made exclusively by our interviewers and hiring managers.

We are committed to fairness and responsible AI. We actively manage our AI systems by testing, monitoring for biased outcomes and implementing mitigation measures. We hold our third-party vendors to these same high standards through a rigorous governance process. For additional information, please see our full Thoughtworks AI Policy for Recruitment.

About Thoughtworks

Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy, we’re pushing boundaries through our purposeful and impactful work. For 30+ years, we’ve delivered extraordinary impact together with our clients by helping them solve complex business problems with technology as the differentiator. Bring your brilliant expertise and commitment for continuous learning to Thoughtworks. Together, let’s be extraordinary.

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See here our AI policy.