Tech Lead

At Superchat, we're rebuilding how businesses talk to their customers. The phone call, the contact form, the support ticket: all of it is being replaced by messaging and AI. We're building the platform that runs underneath.

Founded in 2020, Superchat has become the platform of choice for 10,000+ businesses worldwide, from globally recognized brands like Allianz, Auto1, Enpal, Danone, and GASAG to the small businesses, dental practices, and one-person startups that need to look bigger than they are. Today, millions of messages flow through Superchat every single day.

We started as a unified inbox: one place for every channel a customer might pick, WhatsApp, email, SMS, Instagram. Then ChatGPT happened, and the second chapter began: AI agents that respond across chat, email, and voice at the quality of the best human teams.

We're 100 people, profitable, and have raised €18M in funding (last round 4.5 years ago, we've been growing on our own money since). Headquartered in Berlin.

We are hiring a backend-leaning Tech Lead to lead a team of 3-4 engineers and own the tech for a part of Superchat’s product.

This is a hands-on leadership role: You’ll spend roughly half your time designing and building software and the other half enabling your team to perform at its best. Work directly on architecture, development and important projects while creating the clarity, feedback and environment your engineers need to deliver an excellent product

Who We Want

A strong, current backend engineer.
You bring 3+ years of experience as a Senior or Staff Engineer and remain deeply involved in software development. You are comfortable owning, designing and building crucial parts of production systems.

Experienced with the JVM ecosystem.
You have substantial experience with Java or another JVM language. Kotlin and AWS experience are a plus, since our backend runs on Kotlin/Quarkus.

Ready to lead people.
You may already have worked in a hybrid Tech Lead role, have been an Engineering manager for a short time or be taking your first steps in people leadership after successfully owning projects and architecture. What matters is that you genuiely want to help people grow

Strong at delivery.
You know how to turn product goals into reality. You are used to work in fast-paced startups and are a driver to increase velocity.

Product-minded.
You care about solving the customers problem. You engage with product decisions, challenge assumptions constructivly and find pragmatic solutions to build things in a lean way.