Business Systems Administrator

CBEM brings lasting, positive changes to the individuals with developmental disabilities we serve, some of whom experience mental illness. Our process begins with observations from which we design a comprehensive plan. It continues on as we teach our clients and their circle of support how to obtain positive, sustainable outcomes.

Job Title: Business Systems Administrator

Location: Lafayette, CA (Hybrid-3 days per week in office)

FLSA Status: Exempt 

Compensation:  $116,579 + opportunities for a quarterly bonus

Reports to: Director of IT & Business Analytics

At CBEM, we are dedicated to creating lasting, positive change for individuals with intellectual and developmental disabilities, including those with co-occurring mental health challenges. Through our innovative approach, we empower clients and their support networks to achieve meaningful, sustainable outcomes that improve lives and foster independence.

We are seeking a Business Systems Administrator to join our IT team to bridge the gap between our core IT infrastructure, cloud applications, and data reporting systems. In this role, you’ll actively optimize how our software applications communicate, administer identity and access management, and build the Business Intelligence (BI) reports that drive executive decision-making.

Key Responsibilities:

• Business Systems & IT Administration: Serve as primary administrator for core SaaS tools (Google Workspace, Jamf, Asana, HubSpot, EHR systems). Manage user onboarding/offboarding, role-based access control (RBAC), MFA, and security policy enforcement.
• Integration & Systems Maintenance: Maintain app-to-app integrations, APIs, and workflows to ensure seamless internal data flow. Troubleshoot complex software errors beyond standard helpdesk support and partner with software vendors on updates, licensing, and feature rollouts.
• BI, Data Analytics & Reporting: Design and build interactive operational and executive dashboards using BI tools (Yellowfin BI, Tableau, Power BI). Write and tune complex SQL queries across relational databases and reporting lakes.
• Compliance & Functional Analysis: Perform regular data audits to eliminate redundancies and enforce privacy standards (including HIPAA). Translate department head business needs into functional specifications for custom reports and automation.

Skills and Qualifications:

• Education: Bachelor’s degree in Computer Science, Information Systems, Data Analytics, or a related field (or equivalent combination of education and experience).