Solution Engineer

About the position:

As the Solution Engineer - SLED, you will partner with our sales executives as the key technical lead throughout the sales lifecycle of our business. Through this partnership, you will work in a consultative role to assist in the successful closing of new deals by performing technical presentations of AvePoint solutions and pre-sales support to our prospective and returning customers.

You’re tasked with serving as a key technical resource through the sales cycle. That means you’ll need to become an authority in the features and benefits of our software and services solutions to properly educate customers, gain consensus, and demonstrate value solving their Microsoft and multicloud concerns.

This role is for someone who wants to utilize their technical expertise and customer facing skills in the dynamic tech industry. An understanding of Data Security Posture Management (DSPM) and how clients may be tackling these problems is key.  This position is your opportunity to succeed as a pre-sales professional, allowing you to work with state of the art software offerings. We’ll provide you with continuous training and mentorship to help you on your way to success as a sales engineer. 

Specific responsibilities include, but are not limited to: 

• Present and demonstrate AvePoint’s solutions to both business and technical users. 
• Successfully facilitate solution discovery, solution overview, and technical deep dive sessions with customers. 
• Build environments tailored to customer requirements as proof of concept during the sales lifecycle to illustrate product capabilities and how they align specifically with customer objectives. 
• Participate in writing proposals in response to RFIs / RFPs that showcase how the AvePoint product line provides solutions to the customer's business objections
• Collaborate regularly with product management as a field representative regarding product development and improvements, effectively conveying customer requirements
• Establishing relationships with key customer business and technical advocates that have the power to drive long-term AvePoint solution adoption within their company 
• Developing customer’s buying vision for how AvePoint can help them reduce costs and increase business agility 
• Support AvePoint Marketing teams by developing and delivering product demonstrations, workshops, white papers.

About you: 

• Proven success in a customer facing, pre-sales role proposing software solutions at all levels of a customer organization.
• Proficient in having conversations with IT stakeholders and addressing common concerns around interoperability and differentiation from common enterprise systems.