Vice President, Global People Operations

Overview: 
The VP, Global People Operations is a strategic, forward-looking leader responsible for the design, delivery, and continuous evolution of AvePoint’s global People Operations function and our global office and workplace environments. Reporting to the Chief Operating Officer and serving as a member of the Global People Leadership Team, this leader will shape an end-to-end employee experience that is consistent, scalable, and distinctly “One AvePoint” – from the moment a candidate accepts an offer through every milestone of their career with us, and across every office where our people gather. 

This is an AI-forward role. We are looking for a leader who will reimagine how People Operations and workplace services are delivered – moving us from process administration to a digitally enabled, automation-first operating model that meaningfully reduces manual work, accelerates cycle times, and frees our people partners and managers to focus on higher-value work. The Head of People Operations will serve as the business owner for the continued evolution of MyHR, our HR technology platform, and will partner closely with RevOps, People Analytics, HRIS, IT, Finance, Legal and the broader People team to drive a unified global roadmap. 

Key Responsibilities: 

Global People Operations Leadership 

• Lead the global People Operations function, including HR operations, HR services, employee lifecycle administration, compliance, employee data, HR policy, and global payroll partnership. 

• Define and execute a multi-year People Operations strategy aligned to AvePoint’s growth, public-company requirements, and global expansion priorities. 

• Set the standard for service quality, response times, accuracy, and employee experience across all regions. 

AI-Forward Process & Technology Optimization 

• Drive a step-change reduction in manual work across all aspects of People Operations through automation, AI agents, self-service, and intelligent workflows. 

• Identify and prioritize the highest-impact use cases for AI and automation across the employee lifecycle – onboarding, offboarding, data changes, letters and verifications, ticketing, knowledge management, policy Q&A, and global payroll preparation and reconciliation. 

• Partner with IT, HRIS, RevOps and Finance to integrate People Operations workflows with adjacent systems (Finance/ERP, Greenhouse, position management, commissions) to eliminate hand-offs and duplicate data entry. 

• Establish clear metrics, dashboards, and ROI tracking for automation and process improvement initiatives.