SMB Sales Specialist

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.

Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.

About the right team member

As an SMB Sales Specialist, you'll be the driving force behind our outbound sales efforts. You'll work in our outbound, inside sales team, targeting the right market while hitting your revenue goals. Your day-to-day will involve reaching out to potential clients through high volume prospecting & lead generation, outbound calls, emails, texts, and social media. By offering our solutions, you'll help clients in the health, wellness, and beauty space achieve their fullest potential with our Mindbody products. You are someone who is a go-getter, and is not afraid to pick up the phone and strike a conversation with potential customers. 

The Role You’ll Play

• Drive sales volume via high-volume outbound cold calls, lead generation, and closing sales with our single-location customers
• Ignite growth by connecting small businesses with Mindbody solutions through high-energy outreach via calls, emails, texts, and social media
• Manage the full sales journey, from first outreach to a signed contract; ensuring a smooth, exciting experience for every client
• Deliver engaging demos that showcase how Mindbody products unlock new possibilities for health, wellness, and beauty businesses
• Act as a trusted guide for prospective clients, helping them find the best-fit solutions for their unique needs and goals
• Build authentic relationships that drive net new pipeline growth
• Stay organized and ahead of the curve by tracking all interactions and opportunities in Salesforce, Salesloft, Gong, and other sales tools with precision
• Consistently hit and exceed monthly and quarterly goals, fueling your personal success and the company’s momentum
• Stay sharp on product updates, competitive insights, and industry trends to always bring the best advice to the table

Experience You Bring

• 1–3 years of sales experience in a SaaS environment strongly preferred, with a proven record of closing deals and exceeding targets
• Eagerness and confidence to connect through cold calls and thoughtful outreach, always ready to start meaningful conversations
• Strong negotiation skills and a natural ability to navigate objections with empathy and ease
• Tech-savvy mindset, with an eagerness to grow in a wellness environment
• Enthusiasm for the health, wellness, or beauty industries, whether professionally or personally
• Exceptional verbal and written communication skills, with the ability to present ideas clearly to diverse audiences 
• Strong organizational skills and attention to detail, thriving in fast-paced, dynamic environments
• Proficiency with Microsoft Office Suite and experience managing CRM systems like Salesforce

Pay transparency

It is Playlist's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Playlist's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.

The base salary range for this position in the United States is $50,000 - $55,000 for our inbound sales teams, and $60,000 for our outbound sales teams. The total compensation package for this position may also include a performance bonus, benefits and/or other applicable incentive compensation plans.

Please note: this is our general application for this sales position. We recruit SMB Sales year-round, as business needs arise. We will reach out as best we can as hiring needs arise! 

Have we piqued your curiosity?

Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.

The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable).

Note: This description outlines key responsibilities but isn’t intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.