SAP Basis Engineer

Apiphani is a technology-enabled managed services company dedicated to redefining what it means to support mission-critical enterprise workloads. We’re a small but rapidly growing company, which means there’s lots of room for growth and learning opportunities abound! 

Apiphani is dedicated to creating a diverse and inclusive work environment for all as a fundamental component of our business. Diversity and inclusion are the bedrock of creativity and innovation. Without diversity of experience and thought, we would fail to progress as a company and as a team. Apiphani strives to foster an environment of belonging, where every employee feels respected, valued, and empowered.  We embrace the unique experiences, perspective, and cultural background, which only you can bring to the table.  

Job Description

SAP Basis Engineers are responsible for providing technical support to client SAP basis systems.  They are responsible for the technical aspects of enhancing, updating and deploying critical changes, designing new solutions, and creating procedures in the SAP area.   They will report to the Principal Director of Application Support.

Please note: This position is for the second shift (2:00 PM to 11:00 PM Pacific Time). We are ideally seeking a candidate located on the U.S. West Coast (Pacific Time Zone). Candidates must be U.S. citizens residing in the United States and available to work the second shift.

Job Duties

• Perform project-based and production support responsibilities as needed to support apiphani managed client environments inclusive of SAP system migrations, SAP landscape refreshes, data protection including database backup & recovery, HA configurations and ongoing SAP system maintenance activities, e.g., SAP performance management, patching, problem management, etc.
• Work within and outside the SAP department to determine best practices for future landscapes;
• Build and maintain comprehensive documentation for problem resolution actions, root cause, procedures, etc.
• Drive continual improvement in systems operations through collaboration with both delivery and development teams.
• Actively engage in root cause analysis, in collaboration with software development and other delivery teams.
• Execute against defined project goals.

Required Skills

• Bachelor of Science in Computer Science, Engineering, Applied Sciences, or equivalent work experience
• 3+ years of experience as an SAP Basis engineer in a service provider or advanced IT organization operating in a 24/7 environment