Account Management

At MERGE, we are Built Different. We are a marketing and technology agency purpose-built for the intersection of health and wellness—where human impact matters most. By weaving storytelling through technology, we move beyond traditional engagement to Whole Human Marketing. This approach recognizes that humans are multidimensional and complex, and uses AI to ensure every brand interaction feels natural, contextual, and relevant.

This commitment to human-first innovation is what brings us together and propels us forward. We are united by our North Star: to unite people and brands to empower healthier, happier lives.

Emerge to the Top of Your Career

At MERGE, we strive to create a superior work experience where talented and ambitious people grow. An experience that encourages people to think higher and feel deeper. An experience where people engage their minds and hearts to do the best work of their careers.

As our VP, Account Management you will…

Step in as both a team & business Leader and a trusted strategic advisor. You are a visionary relationship builder who thrives on steering high-impact healthcare accounts, guiding passionate cross-functional teams, and serving as the trusted advisor C-suite executives rely on. In this role, you’ll own a $5–7M book of business, driving integrated campaigns across both HCP and DTC audiences, inspiring agency talent, and shaping short- and long-term brand strategy. If you bring a growth mindset, deep pharmaceutical marketing expertise, and a knack for making complex commercialization initiatives look seamless, we’d love to talk!

What You’ll Do

• Lead as a Strategic Advisor: Act as the primary advocate and trusted expert for our pharma and biotech clients, partnering directly with executive and C-suite leadership to align marketing initiatives with core business goals.
• Drive Account Growth & Revenue: Direct a $5–7M book of business (a single large account or multiple key accounts), consistently delivering on revenue forecasts and uncovering innovative, incremental growth opportunities.
• Orchestrate Omni-Channel HCP & DTC Campaigns: Oversee complex marketing programs, digital experiences, paid media, and multi-channel strategy spanning both Healthcare Professional (HCP) engagement and Direct-to-Consumer (DTC) audiences.
• Guide & Mentor Teams: Lead, inspire, and manage cross-functional agency teams. You'll delegate effectively, foster a positive, collaborative culture, and actively mentor team members to help them level up their careers.
• Set the Long-Term Vision: Bring a strategic growth mindset to every account, establishing dynamic short- and long-term roadmaps that keep our client brands standard-setting in their category.

What You’ll Bring

• 8–10+ years of agency account management experience with deep specialization in pharmaceutical marketing.
• Proven track record leading comprehensive, integrated campaigns targeting both Healthcare Professionals (HCP) and Patients/Consumers (DTC).
• Demonstrated success managing mid-to-large-sized agency accounts ($5M+) and leading cross-functional teams.
• A history of building authentic, high-trust relationships with executive-level client stakeholders.
• Reliable track record of hitting and exceeding revenue forecasts while identifying new avenues for account expansion.
• Strong team management skills with a genuine passion for cultivating talent and maintaining a positive culture.

Bonus Points (Nice to Have)

• Experience in the Central Nervous System (CNS) drug space (neurology, psychiatry, or neurodegenerative conditions).

#LI-JK1

#LI-REMOTE

Hybrid Philosophy

For this role, we prioritize hybrid candidates, but may consider candidates near other MERGE hubs based on the role and team’s needs. If fully remote is listed as an option, we are also open to U.S.-based candidates who would work remotely.

Hybrid work is our default approach. We value time together for collaboration, relationship building, and key moments. Managers and team leaders determine in-person expectations based on what best supports their team, clients, and business needs. Some teams and roles require more regular in-person presence than others.

MERGE has hubs in Chicago, New York City, Boston, Kansas City, Raleigh, Denver, Atlanta, and St. Louis. Regardless of work arrangement, team members may be required to travel to a MERGE hub for meetings, team gatherings, events, or other business needs.

Total Rewards

At MERGE, we’re committed to fostering an environment where our team members can thrive in both their careers and personal lives, ensuring they feel supported and empowered to succeed.

We’re a remote-friendly, hybrid company. We have hubs in Chicago, Atlanta, Boston, Kansas City, Denver, Raleigh, & New York. If you live within 40 miles of a hub, we’d love to see you in person for the moments that matter—like key meetings, team-building, or when a colleague is visiting from out of town. We value flexibility, but we believe the best collaboration happens when we're intentional about connecting in person.

MERGE believes in transparency and equity. In accordance with state regulations, we’re proud to include salary ranges in our job postings to ensure fair compensation practices.

The salary range for this role is $114,400 - $167,800 based on the individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time. 

MERGE is proud to invest in benefits that include meaningful Medical, Dental, Vision, Life Insurance, 401K, Lifestyle Spending Account, Employer Paid Life & Disability Insurance, Flexible Time off & Holidays plus many other benefits and rewards.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

And here’s how we live our values at MERGE

• Ability. Mastering our craft
• Agility. Delivering with a growth mindset
• Humility. Collaborating for shared success

MERGE is proud to be an Equal Opportunity Employer

MERGE welcomes and celebrates diversity regardless of race, religion, color, national origin, gender, sexual orientation, veteran status or people with abilities. We believe that the more diverse we are, the more creative our work will be!