Consumer Engagement Associate

WHO WE ARE

Artefact is a new generation of a data service provider, specialising in data consulting and data-driven digital marketing, dedicated to transforming data into business impact across the entire value chain of organisations. We are proud to say we’re enjoying skyrocketing growth.

Our broad range of data-driven solutions in data consulting and digital marketing are designed to meet our clients’ specific needs, always conceived with a business-centric approach and delivered with tangible results. Our data-driven services are built upon the deep AI expertise we’ve acquired with our 1000+ client base around the globe.

We have 1300 employees across 20 offices who are focused on accelerating digital transformation. Thanks to a unique mix of company assets: State of the art data technologies, lean AI agile methodologies for fast delivery, and cohesive teams of the finest business consultants, data analysts, data scientists, data engineers, and digital experts, all dedicated to bringing extra value to every client.

KEY AREAS OF RESPONSIBILITY 

• CRM Operation: support strategy-oriented and data-driven customer engagement operations, contributing to cross-channel ((e.g. WeCom, Mini-Programs) activation plans for brand building and business goals.
• Cross-team Collaboration : co-work with multiple stakeholders, ensuring deliverable qualities while developing positive working relationship with clients.
• Innovation Support: assist in business innovation that meets company and client needs, identify new solutions in data and agent applications in line with the current AI trend.

WHAT WE ARE LOOKING FOR 

• We seek professionals not limited to traditional marketing or consulting, but individuals from various industries who can think independently and apply innovation in client solutions.
• Knowledge and understanding on China retail and consuming market, WeChat ecosystem, E-Commerce & Data usage and related technology.
• Data analysis and processing capability is a plus.
• Design and creative experience is a plus.
• Finance and accounting knowledge and experience is a big plus.

Our Belief

We believe data is changing the world, and it’s just the beginning. We want this to be done in the right way, with transparency and ethics. This is the only way to create sustainable impact for business and society.

Our Mission

We are on a mission to build the next generation of data leaders who: 

• Fully capture the power of data & digital to deliver business value ;
• Bring understanding, trust & transparency of data into our society.

Our Values

• Collaboration : People of different background and expertise working closely together;
• Trust & Transparency: Dealing with data topics with integrity and ethics; Realistic and honest with our capabilities and limitations;
• Innovation: Always working on the most trendy and new topics on data and digital; Always on top of the new ways of using data;
• Action: We would rather do than to tell what to do; Has a “building the plane while flying” agile mentality.

Our Unique Attributes

• We bring great value to business and create a better society with the understanding, transparency and ethical use of data ;
• We build the next generation of data leaders ;
• We disrupt the market :
• Data Native - Born with data and defining data ;
• ART + SCIENCE - Mixture of talents in ART (Creative, Planning, Media, Consumer Engagement) and SCIENCE (Data Consulting, Data Science, Data Engineer) ;
• One P&L - Integrated & collaborative, with all chapters working toward the same goal ;
• End to End - Capabilities from Strategize to Build to Run.