People And Culture Generalist

Want to be a part of Asia Pacific & Middle East's (APME) largest, most innovative, and rapidly growing data centre company?

AirTrunk is a hyperscale data centre company with a powerful purpose - to scale and sustain the relentless growth of the region’s digital future. We do this by continuously redefining and delivering the digital infrastructure that meet the needs of our customers - the world’s most transformational companies. And we’re doing so sustainably, for today and tomorrow.

Having opened Australia’s first and largest hyperscale data centres in 2017, we set our eyes on rapid expansion and now operate a platform of hyperscale data centres across the APME region. With backing from our investors, including Blackstone, this is just the beginning…

Come join the A-Team at AirTrunk, where the cloud meets the ground.

Your Impact

As the P&C Generalist based in our Tokyo Office (Roppongi), you will report to the Senior Director, Regional People Business Partner and work closely with People Operations, Payroll, Legal and other stakeholders across the Asia Pacific region, making your mark in a number of ways:

• Taking ownership of Japan’s end-to-end P&C operations and becoming the trusted subject matter expert for employees, managers and the business.
• Building and improving scalable People processes in a fast-growing organisation, with the opportunity to shape how the employee experience is delivered in Japan.
• Gaining broad regional exposure by partnering across functions and countries on HR transformation, systems, payroll, compliance and broader P&C initiatives.

What you’ll do

• Provide day-to-day P&C advice and support on performance, conduct, attendance, and workplace concerns, escalating complex matters to the Senior Director of HR as appropriate.
• Coach managers on the fair, consistent and legally compliant application of policies, employment practices and employee relations processes.
• Support the delivery of AirTrunk’s P&C programs, including goal setting, performance reviews, promotions, workforce planning, employee engagement, talent development and broader talent management initiatives.
• Provide end-to-end HR operations support to employees throughout the employment lifecycle, from onboarding through to termination, acting as the subject matter expert for Japan.
• Execute, administer and continuously improve AirTrunker lifecycle processes, ensuring a consistent and high-quality employee experience.
• Maintain current knowledge of Japanese employment legislation and support compliance with local employment, occupational health and safety, quality and environmental requirements.
• Coordinate local compliance activities, including Health and Safety Committee processes, engagement with the corporate doctor and delivery of Stress Check requirements.
• Support payroll, attendance, social insurance and employee benefits administration, working closely with payroll vendors, social security attorneys and other external providers.
• Partner with the Legal team to support the preparation and maintenance of labour agreements, work rules, policies and other employment documentation.
• Maintain accurate employee records, personnel files and HR documentation, ensuring data integrity and compliance with internal requirements.
• Provide operational support for regional HRIS, payroll and process-improvement projects, including system testing, upgrades and enhancements.
• Support background checks, employment verification, immigration matters and other core People Operations activities.
• Provide cross-country coverage for People Operations colleagues and share knowledge of Japan-specific processes with regional team members.
• Provide face-to-face support to employees regarding the Japan rent program, including eligibility, applications, amendments and cessation of benefits.
• Support onboarding data validation in partnership with ATHQ Payroll, including following up on incomplete or inaccurate information across HRIS and related platforms.
• Support offboarding activities by ensuring requirements are clearly documented and communicated, including employee choices regarding future tax collection and the use of outstanding leave up to the last working day.
• Prepare and provide payroll-related WHS reporting, including overtime heat maps for WHS Committee meetings.
• Contribute to ad hoc P&C initiatives and operational priorities in a fast-scaling organisation.

What you’ll bring

• 5-8 years’ experience in an HR Generalist, People Operations or similar role, ideally within a fast-growing organisation.
• Strong knowledge of Japanese employment practices, payroll, benefits, social insurance and employee relations.
• Experience working in a multinational, matrix environment, with the ability to communicate confidently and build effective relationships in English.
• Experience supporting the full employee lifecycle, from onboarding through to offboarding.
• The confidence to work independently, manage competing priorities and make sound decisions within established frameworks.
• Strong communication and relationship-management skills, with the ability to advise employees and coach managers effectively.
• A collaborative approach and the ability to partner closely with the Senior Director of HR, Payroll, Legal, vendors and regional People teams.
• A practical, continuous-improvement mindset, with strong attention to detail and a commitment to delivering a high-quality employee experience

The AirTrunk Culture    Working at AirTrunk is a once in a lifetime opportunity to fast-track your career and amplify your impact. Whilst you’re helping scale our region’s digital future, we’ll help you Grow@Hyperscale and unleash your full potential.   The pace in which we operate means you’ll feel an electric atmosphere at AirTrunk. We are a team of challengers and collaborative problem solvers who break new ground every day. We do this by living our values, going above and beyond, and being dynamic, transparent, and responsive.   Every AirTrunker brings their own unique background and diverse perspective to find solutions to problems that matter. We make sure you have everything you need to make your mark and thrive in a flexible and safe working environment, where everyone feels welcome. Our benefits empower AirTrunkers to stay positively charged. Now’s your chance to Grow@Hyperscale.   **To all recruitment agencies: AirTrunk does not accept agency resumes. Please do not forward resumes to our jobs alias, AirTrunk employees or any other organisation location. AirTrunk is not responsible for any fees related to unsolicited resumes.**