ServiceNow CMDB Engineer
US$180,000 – US$200,000 / yr base salary
Posted 13 Oct 2026
Advertised as “Senior ServiceNow CMDB Engineer”
BranchFactor Summary
The original posting with the fluff stripped out
- Expected experience
- 5+ yrs
- Management level
- Individual contributor
- Employment
- Hybrid
- Contract
- Full-time
| Base salary | US$180,000 – US$200,000 / yr |
|---|
CertificationsServiceNow Certified Application Developer (CAD)
LightFeather is seeking a ServiceNow Developer to support a growing federal program. This position offers the opportunity to design, build, and optimize ServiceNow solutions across the CMDB, ITSM, Service Catalog, and custom applications, and to work directly with stakeholders to translate business needs into scalable technical solutions. The ideal candidate is a strong, well-rounded ServiceNow developer who is passionate about the platform and thrives in a fast-paced, client-facing setting.
Major responsibilities include designing, configuring, developing, and implementing baseline and custom applications and enhancements in ServiceNow, including the CMDB, and helping maintain stability of the overall platform by ensuring the appropriate design and development standards are always used.
- Location: Hybrid in Washington, D.C. 20036
- Job Type: Full-time
- Salary: $180,000–$200,000 annually, based on experience level.
- Clearance Requirement: U.S. citizenship is required for this position due to federal contract requirements. Top Secret clearance is required. Candidates holding an active Secret clearance are encouraged to apply, and LightFeather sponsors an upgrade to Top Secret for the right candidate.
Key Responsibilities
- Design, develop, test, and deploy ServiceNow configurations, custom applications, and automated workflows
- Implement the CMDB, including CI class and data model design aligned to the Common Service Data Model (CSDM), Discovery configuration, and identification and reconciliation rules
- Establish and maintain CMDB health, data quality, and governance practices
- Build advanced Service Catalog items, including catalog client scripts, UI policies, and Flow Designer automations
- Support ongoing improvements and optimization of core ITSM modules (Incident, Problem, Change, Request, Knowledge Management)
- Design and implement integrations with third-party systems using REST/SOAP web services and IntegrationHub
- Participate in client calls and technical design discussions, translating business requirements into clear, actionable solutions
- Execute unit, integration, and regression testing to ensure high-quality, zero-defect deployments
- Maintain update sets, release documentation, and technical design records
- Identify risks, dependencies, and design gaps early in the development lifecycle
Required Qualifications
- Active Secret or higher clearance