About the Role

We are looking for a Solutions Specialist who will focus primarily on building, automating, and maintaining solutions within the Smartly platform and Google Apps Script environment. This role is ideal for someone with strong technical curiosity, solid scripting fundamentals, and the ability to quickly learn digital marketing concepts. You’ll partner closely with internal teams and clients to translate business requirements into scalable, efficient workflows.

This is a hands-on technical role where you will create custom automations, troubleshoot complex issues, and guide clients on how best to leverage Smartly’s capabilities. Prior AdTech experience is beneficial but not required—what matters most is your learning agility, problem-solving ability, and comfort working with APIs, scripts, and data.

As a Solutions Specialist at Smartly, you will …

Client & Internal Collaboration

• Work closely with internal teams and client stakeholders to deeply understand business or workflow requirements.
• Translate those needs into technical specifications, scripts, automations, or Smartly platform configurations.
• Explain technical concepts clearly to non-technical audiences.

Solution Development & Automation

• Build, test, and maintain Smartly workflows, templates, rules, and custom automations.
• Develop and optimize Google Apps Script solutions to support data processing, validation, reporting, and operational automation.
• Research and design bespoke solutions using APIs and scripting to solve specific customer use cases.

Troubleshooting & Quality Assurance

• Diagnose and resolve issues across scripts, APIs, and Smartly workflows—even when information is incomplete.
• Perform thorough QA and testing to ensure reliability, performance, and error handling.
• Monitor and maintain long-term stability of custom implementations.

Integration & Platform Support

• Support client integrations with advertising platforms such as Meta, Google Ads, YouTube, DV360, and Campaign Manager 360.
• Identify bugs or platform issues and deliver clear documentation and reproduction steps for Engineering teams.

Internal Contribution

• Improve internal tools, documentation, and best practices for scalable solution development.
• Contribute to shared knowledge across the team by identifying opportunities to automate or streamline processes.