Configuration and Delivery Manager

Configuration and Delivery Manager would be responsible for configuration control, release coordination, deployment governance, and delivery readiness across current and upcoming WSP Digital Products. The role would ensure that product configuration, environment readiness, version control, release packages, deployment approvals, and production releases are managed through controlled, traceable, auditable, and repeatable processes across development, test, staging, and production environments.

Responsibilities

Configuration Management

Define and maintain configuration management standards across applications, environments, release packages, and deployment artefacts.

Maintain traceability for product versions, configuration items, environment variables, dependencies, release baselines, and deployment records.

Coordinate configuration changes across application, integration, data, infrastructure, and environment layers.

Ensure configuration decisions are documented, controlled, and auditable.

Release & Deployment Management

Plan, coordinate, schedule, and govern product releases across current and upcoming digital products.

Maintain release calendars, deployment schedules, release notes, release scope, deployment checklist, and rollback plans.

Coordinate release readiness reviews, QA sign-offs, DevOps readiness, CAB inputs, and production deployment approvals.

Track release risks, deployment issues, defects, rollback outcomes, and post-release validation status.

Environment & Delivery Readiness

Coordinate environment readiness across Dev, QA, UAT, staging, production, and support environments.

Ensure environment consistency, access readiness, dependency readiness, and deployment sequencing before release execution.

Support environment refresh, configuration updates, smoke-test coordination, and deployment troubleshooting.

Work with DevOps and engineering teams to improve repeatability and reliability of deployment practices.

Compliance, Metrics & Continuous Improvement

Maintain release evidence, approval records, deployment logs, release decisions, and audit-ready documentation.

Track release metrics including deployment frequency, failed deployments, rollback frequency, defect leakage, and release predictability.

Identify recurring release and configuration issues and drive preventive improvements with engineering, QA, DevOps, and support teams.

Contribute to release SOPs, configuration playbooks, governance checklists, and operational documentation.