Director of Managed Services

Who You Are 

You are a Senior Network and Security architect who will build and operate the Networking & Security managed service in collaboration with the Networking & Security Practice Manager, Principal Architect, and Managed Services team, owning the operational build-and-run of a service designed to grow and scale. 

About The Role 

We are seeking a Senior Director of Networking & Security to lead and scale high-performing teams responsible for enterprise networking and cybersecurity services across managed services and MSSP environments.

This is a people-first leadership role with primary accountability for building, managing, mentoring, and transforming teams of network and security engineers across global delivery environments.

The ideal candidate is a transformational leader with a proven history of:

• Building and scaling high-performance teams
• Leading MSSP growth and maturity
• Delivering results in complex, global enterprise environments
• Driving operational excellence and continuous improvement

This leader will serve as a strategic executive advisor to customers and internal stakeholders, responsible for defining infrastructure roadmaps, evolving managed services capabilities, and ensuring scalable, resilient, and cost-optimized environments. The ideal candidate brings a blend of deep technical expertise, strong business acumen, and proven experience leading high-performing engineering and architecture teams within a managed services or enterprise environment.

This position plays a critical role in expanding managed services offerings, improving service delivery maturity, and aligning infrastructure services with modern hybrid cloud and consumption-based models.  Candidate should be able to serve as a trusted advisor, with the ability to simplify complex issues and speak to C-Suite executives.  Excellent customer service skills are a must.  The successful candidate will lead managers and drive initiatives around processes, training, delivery quality, and customer service to support a growing managed services business.

Must be based in the United States. Travel up to 30% may be required. 

Key Responsibilities

People Leadership & Team Development (Primary Focus)

• Build, lead, and scale high-performance teams of network and security engineers, architects, and technical leaders
• Develop structured training, certification, and career progression programs