Storage and Backup Enterprise Services Architect
US$145,000 – US$170,000 / yr base salary
Posted 22 Sep 2026
Advertised as “Storage and Backup Enterprise Services Architect (Remote)”
BranchFactor Summary
The original posting with the fluff stripped out
- Level
- Level 5
- Expected experience
- 15+ yrs
- Management level
- People management
- Employment
- Remote
| Base salary | US$145,000 – US$170,000 / yr |
|---|
CertificationsDell Avamar, Data Domain, PowerProtect, Dell PowerScale, Dell PowerMax
Field of studyComputer Science, Information Technology (or related)
Study levelBachelor's
CertificationsAzure Architect Certification, Azure Security Engineer Associate, Azure DevOps Engineer Expert
Study levelMaster's
About The Role
This is an opportunity to join a fast-growing Managed Services Provider. We are seeking a highly skilled and experienced Level 5 Storage & Backup Enterprise Services Architect to join our dynamic IT team. The ideal candidate will possess in-depth knowledge of storage and backup systems and demonstrate strong leadership and problem-solving skills. This is a senior-level position that requires extensive experience in designing, implementing, and maintaining complex storage and backup environments.
This position is supported by a 24x7x365 team, but occasional evening and weekend work may be required to handle emergencies or perform system maintenance.
Candidates must be based in the United States.
KEY RESPONSIBILITIES
-
Architecture & Managed Services Leadership
- Define and own customer-facing hybrid cloud architectures for Azure-based managed services.
- Design, standardize, and evolve multi-tenant managed service platforms supporting multiple enterprise customers.
- Ensure architectures align with contractual SLAs, SLOs, and support models.
- Establish and enforce architecture, security, and operational standards across customer environments.
-
Hands-On Technical Leadership
- Maintain hands-on involvement with storage and backup systems in production.
- Lead troubleshooting and serve as the highest-level escalation point for complex customer issues.
- Architect resilient platforms with strong monitoring, alerting, backup, and disaster recovery.
-
Customer Engagement & Advisory
- Act as a technical lead and trusted advisor for enterprise customers.
- Participate in customer architecture reviews, technical workshops, and QBRs (Quarterly Business Reviews).
- Translate customer business requirements into secure, supportable cloud architectures.
- Support presales and solution design, including architecture validation, scoping, and risk assessment.
- Guide customers through cloud adoption, modernization, and hybrid integration strategies.
-
Operations & Reliability
- Provide architectural leadership for 24×7 managed service operations, including on-call participation.
- Lead major incident response efforts, including customer communication and post-incident reviews.