Business Process Excellence

Who You Are

You are an experienced Six Sigma Black Belt and Business Process Excellence leader with strong expertise in Lean Six Sigma, process improvement, systems governance, automation, and business transformation. You can analyze complex processes, systems, data, and controls, then translate your findings into practical solutions that improve efficiency, reduce risk, and deliver measurable results. 

You are a strategic and collaborative leader who can influence stakeholders, facilitate cross-functional initiatives, communicate with both technical and non-technical audiences, and guide organizations through change. You connect business strategy, people, processes, technology, and performance metrics to build sustainable improvements and a culture of continuous improvement. 

About The Role

We are seeking an experienced Six Sigma Black Belt to lead organization-wide process clarity, operational improvement, systems governance, and strategic execution. This role will partner closely with business leaders, Finance, Technology, and functional teams to improve end-to-end performance across people, process, systems, data, reporting, controls, and automation. 

The ideal candidate is not newly certified. They should bring deep Lean Six Sigma experience, strong business and systems judgment, excellent facilitation skills, and the ability to communicate complex topics clearly to different audiences. This person must be able to turn analysis into practical recommendations, present confidently, influence stakeholders, and gain buy-in for change across departments and leadership levels. 

Must be based in the United States.  

**Other responsibilities include:
**
Core Process Improvement Responsibilities 

• Create clarity around organizational roles, responsibilities, decision rights, process ownership, system ownership, data ownership, and cross-functional handoffs. 
• Lead strategic business initiatives from discovery through implementation, with clear scope, ownership, milestones, risks, dependencies, adoption plans, and measurable outcomes. 
• Map current-state and future-state business processes end to end, including quote-to-cash, hello-to-cash, service delivery, procurement, fulfillment, and supporting financial workflows. 
• Document process handoffs, dependencies, systems, data, controls, bottlenecks, rework loops, failure points, and customer or employee impacts. 
• Use Lean Six Sigma methods and process data to identify root causes and reduce unnecessary handoffs, duplication, cycle time, waste, rework, and operational complexity. 
• Facilitate cross-functional workshops, process reviews, root-cause analysis sessions, Kaizen events, and improvement planning.