K-12 Education SalesMental Health ServicesSpecial Education
Useful technologies
HeadspaceOne MedicalPelotonSalesforce
Required qualifications
Study levelBachelor's
Original posting
About Presence
Presence is the leading provider of teletherapy solutions for children with diverse needs. Our award-winning technology connects speech-language pathologists, school psychologists, occupational therapists, and mental health specialists to K-12 school districts nationwide. With a growing network of over 2,000 clinicians and more than 8 million teletherapy sessions delivered, we’re dedicated to ensuring every child has access to the support they need.
At Presence, we embrace the benefits of being a remote-first company while recognizing the importance of in-person connection to advance our mission. We place a high value on “cameras on” engagement, schedule coordination, and cross-functional communication to stay connected while working in different places. Travel is also an important part of many roles, helping us build stronger relationships with our teams, clinicians, and school partners. The frequency will vary by role and responsibilities, but may include activities such as department offsites, team gatherings, and school or industry events.
About the role:
We're looking for an Account Executive to join our team. Reporting to the Regional Sales Director - West and working closely with our Customer Success and Implementation teams, you'll play a key role in supporting our mission to deliver teletherapy solutions for children with diverse needs. This role is perfect for someone who thrives on building trusted relationships with district leaders, running a full sales cycle from first outreach through contract execution, and then staying accountable for the long-term growth and retention of those accounts, and offers the opportunity to gain hands-on experience in full-cycle enterprise sales into the K-12 education market, closing complex, multi-stakeholder deals and growing a territory over time, all while contributing to a mission-driven organization that helps children with special needs.
To stay connected, all employees commit to being available on-camera during our Core Working Hours (Monday - Friday, 12 - 5 p.m. ET) with standard business hours of 9 a.m. - 6 p.m. in your local time zone. For this role, travel for onsite visits and conference attendance as business dictates (estimated 30–50%, may vary by territory/needs)
What will you do at Presence:
Hit your quota by delivering new bookings, renewals, and expansion revenue across your territory and assigned portfolio
Own and manage a portfolio of school district accounts to ensure satisfaction, retention, and growth through strategic partnership management and exceptional customer success
Drive new customer acquisition and expansion by identifying, targeting, and securing new district partners and new stakeholders within existing districts through outbound prospecting, referrals, introductions, and inbound inquiries
Lead the full sales cycle (prospecting, qualifying, discovery/needs assessment, consultative/value selling, presentations/demos, proposal development, pricing, objection handling, and contract execution)
Develop customized solutions based on a deep understanding of district challenges related to special education and mental health service delivery, aligning Presence services to each partner’s goals and pain points
Serve as a trusted advisor and primary point of contact for stakeholders, building strong relationships, setting regular touchpoints, and advocating internally to deliver value
Ensure effective onboarding and implementation for new and returning customers, partnering with key stakeholders to drive long-term success
Manage escalations and coordinate internal resources as needed to resolve issues quickly and maintain a high-quality customer experience
Prepare and deliver strategic presentations and proposals to district leadership, special education directors, and other key decision-makers
Collaborate cross-functionally with internal stakeholders to deliver a seamless customer experience and strong outcomes
Maintain strong sales process and operational discipline, leveraging tools and adhering to reporting requirements
Maintain accurate records and forecasting in Salesforce, including activity tracking, pipeline stages, key decision-makers, deal progress, and revenue forecasts (weekly/monthly/quarterly/annual)
Monitor performance and account health metrics, including renewal rates, customer satisfaction, activity generation, pipeline health, new business acquisition, and revenue growth
Stay informed on K-12 trends, funding changes, and the competitive landscape to position Presence effectively
What we are looking for:
Proven Experience
3–5+ years of quota-carrying sales experience
K-12 experience required (minimum 1+ year), including experience selling into school districts/education systems and navigating complex, multi-stakeholder buying cycles to close high-value contracts
Consistently hit or exceeded sales targets in prior roles.
Cross-functional leadership experience on customer-facing projects; able to coordinate internal teams to deliver outcomes
Track record of growing new and existing accounts, securing new business logos, renewals, driving upsells, and sustaining top-tier customer satisfaction
Proactive pipeline builder with a strong outbound mindset and the discipline to drive activity and results
Full ownership of KPIs, with structured daily/weekly/monthly territory planning and strong time management
Skilled negotiator who can confidently handle objections and close decisively
Cross-functional leadership experience on customer-facing projects; able to coordinate internal teams to deliver outcomes
Ability to balance competing priorities and adjust quickly in a fast-paced environment
Edtech experience is a plus, but not required
Relationship & Communication Skills
Trusted advisor to senior education leaders; polished presenter from first pitch through renewal
Exceptional written and verbal communication across email, calls, onsite meetings, and executive briefings
Sound judgment on when to escalate issues and engage internal resources to meet client needs
Mindset & Work Style
Self-starter who thrives in a remote, results-oriented environment
Curious, growth-oriented learner who masters our solutions, customer pain points, and value-based selling approach
Operationally strong and fluent with Salesforce (or similar CRM) and the modern sales tech stack
Education
Bachelor’s degree or equivalent experience
What will help you succeed here:
You actively listen and respond with empathy, fostering respectful and productive collaboration
You maintain a strong service mindset, consistently meeting the needs of internal and external stakeholders while building trust and credibility
You seek creative, effective solutions and persist beyond the first answer to find what truly works
You make thoughtful, informed decisions that align with company goals, and you're not afraid to ask questions to gain clarity
You deliver high-quality work on time, and you proactively seek support or guidance when challenges arise
How we support you:
Comprehensive benefit plans, including medical with a High Deductible Plan and generous HSA contribution, plus dental and vision coverage
In addition to 11 observed holidays, salaried team members have flexible paid time off and hourly team members accrue 15 days paid time off starting
401K savings plan with a discretionary company match
$500 home office stipend
Benefits package including company-paid life insurance, AD&D, Employee Assistance Program, and disability benefits
Wellness programs with Headspace, Peloton and One Medical
Paid parental and caregiving leave
Professional Development opportunities - eligibility to apply for our scholarship program
Collaborative, inclusive, and fun culture that is recognized as Great Place to Work certified
Employee Resource Groups to promote shared community and belonging
A meaningful and fulfilling opportunity to join a mission-driven team and help thousands of students unlock their full potential through access to high-quality special education services
Opportunities to give back to your community, including volunteer time off and donation matching
An employee’s starting pay will be determined based on job-related skills, experience, qualifications, and market conditions. We aim to pay competitively for our size and industry.
The annual base salary range for th__is role is $70,000 - $110,000 plus variable commission
This job description is intended to outline the general scope, responsibilities, and qualifications of the role. It is not designed to cover or contain a comprehensive list of all tasks, duties, or responsibilities that may be required. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice, to meet the evolving needs of Presence.
Presence is unable to provide visa sponsorship for this position. Candidates must be authorized to work in the United States without the need for sponsorship, now or in the future.