Cloud Infrastructure Support Engineer
Posted 22 Jul 2026
Advertised as “Cloud Infrastructure Support Engineer — TS/SCI Eligible”
BranchFactor Summary
The original posting with the fluff stripped out
- Expected experience
- 6+ yrs
- Management level
- Individual contributor
- Employment
- On-Site
No salary listed for this role.
CertificationsSecurity+
Field of studyInformation Technology (or related)
Study levelBachelor's
Cloud Infrastructure Support Engineer — Active TS Required
Location: Charlottesville, Virginia
Work arrangement: 4 days per week onsite at a secure government facility
Schedule: 8:00 am – 5:00 p.m., Monday through Friday
Clearance: Active Top Secret clearance with SCI eligibility required
Support Secure Cloud Operations That Matter
Rackner is seeking a Cloud Infrastructure Support Engineer to help maintain the availability, security, and performance of mission-critical systems.
This position offers hands-on ownership across AWS, Linux, Windows, containers, Kubernetes, and infrastructure automation. You will solve operational challenges, support tenant environments, and broaden your cloud and DevSecOps experience rather than being limited to one technical area.
What You Will Do
- Monitor secure cloud and enterprise environments for availability, performance, and security
- Resolve Tier 1–3 service requests and escalate complex issues when needed
- Provision tenant VPCs, roles, permissions, and access
- Administer Linux and Windows systems, including Active Directory
- Maintain AWS services, containers, and Kubernetes-based platforms
- Automate infrastructure and operational processes using Bash, Ansible, YAML, Terraform, or similar tools
- Support infrastructure as code within DevSecOps and continuous-delivery workflows
- Troubleshoot network, platform, and system issues
- Strengthen documentation, operating procedures, and service performance
- Provide occasional weekend or holiday coverage based on mission needs
What You Bring
- Bachelor’s degree in information technology or a related field with 3+ years of relevant experience, or 6+ years of IT systems administration experience in place of a degree
- 3+ years supporting the operation and maintenance of secure information systems
- 3+ years working with Linux operating systems and command-line interfaces
- 3+ years supporting AWS and container technologies
- 3+ years administering Windows environments and Active Directory
- 3+ years using Bash, Ansible, YAML, or similar scripting and configuration tools
- 1+ year working with infrastructure as code and DevSecOps or continuous-delivery environments using tools such as Terraform
- 1+ year supporting Kubernetes or comparable platform-as-a-service technologies