Global Logistics Director

We are seeking a passionate, highly skilled, and results-driven leader to build and scale Twist Bioscience’s global logistics function. The Director of Logistics is responsible for overseeing all aspects of shipping, logistics, and warehousing operations — including cold chain management and international distribution — ensuring that our Next Gen Sequencing and  DNA Synthesis products reach customers worldwide safely, compliantly, and on time. This senior leadership role requires deep expertise in biotech supply chains, cross-border regulatory requirements, and temperature-controlled logistics to support Twist’s rapid growth and mission to transform life sciences.

What You’ll Be Doing [Essential Duties/Responsibilities]

• Lead and develop Twist’s end-to-end logistics organization, including domestic and international shipping, warehousing, and cold chain operations, building a high-performing team aligned to company growth objectives.
• Continuously improve cold chain logistics programs to ensure product integrity throughout storage, handling, and transportation through the supply base to customers.
• Oversee international shipping operations including customs clearance, import/export compliance, Incoterms selection, and coordination with freight forwarders, brokers, and carriers across all major global trade lanes.
• Manage warehouse operations across all Twist’s facilities, ensuring best-in-class inventory accuracy, space utilization, safety compliance, and order fulfillment performance for both commercial and R&D product lines.
• Develop and manage relationships with couriers, cold chain logistics vendors, and freight forwarders; lead RFP/RFQ processes and negotiate contracts to optimize service levels and costs.
• Partner with Supply Chain, Manufacturing, Quality, R&D, Finance, and Customer Support teams to align logistics operations with production schedules, customer commitments, and cost targets.
• Define and track key logistics KPIs and present regular performance reporting to senior leadership.
• Develop scalable logistics infrastructure to support Twist’s global expansion, including evaluation of regional distribution strategies, warehouse network optimization, and new market entry logistics planning.
• Follow regulatory and ISO 13485.

What You’ll Bring to the Team [Competency/Qualifications]

• Bachelor’s degree in Supply Chain Management, Logistics, Business, Engineering, or a related field required; advanced degree (MBA or MS) preferred.
• 12+ years of progressive logistics and supply chain experience, with at least 5 years in a senior leadership role managing multi-site or global logistics operations in a life sciences, biotech, or pharmaceutical company.