Client Service Associate

Third Bridge is a leading global research firm established in 2007, with a team of over 1,500 employees worldwide dedicated to fueling decisions with expert insights. We accelerate and enhance decision-making for investors and business leaders by unearthing unique expert insights across multiple sectors, geographies, and topics.

For nearly 20 years, we’ve helped clients access knowledge on demand from experts, in-person and through our Library covering over 65,000 companies.

Job Description

Why Join Us?

We’re offering more than a role — we’re offering a career launchpad. As a Client Services Associate, you’ll develop the commercial awareness and business acumen that open doors to long-term careers in sales, account management, leadership, research, and so much more. We promote from within, and our top performers move into management in as little as two years.

You’ll thrive if you:

• Love a fast-paced, target-driven environment

• Have the confidence to pick up the phone and start conversations with anyone

• Are naturally curious, quick to learn, and love to solve complex problems

• Build rapport fast and think on your feet

• Are resilient and motivated to exceed goals

What You’ll Do

You’ll be at the heart of our business — finding, calling, and engaging industry experts to deliver the insights our clients need, often under extremely tight deadlines. Expect to spend much of your day on the phone, persuading specialists to share their expertise and securing their time for client calls. 

Day to day, you’ll:

• Own projects end-to-end, truly understanding the specific client needs and scheduling high-calibre expert calls.

• Cold call and engage experts across industries, overcoming objections and winning buy-in

• Work at speed, managing multiple projects and clients at once

• Learn fast, gaining a broad knowledge of markets, business models, and regulations

What You’ll Gain

• Commercial edge: Sales, negotiation, relationship-building skills, and the opportunity to develop leadership skills very early in your career

• Client exposure: Work with leading private equity firms, hedge funds, and consultancies

• Clear progression: Every manager started in the Associate role; promotion is possible within 2 years

• Annual Personal Development Allowance to invest in your growth

Would you like to learn more about our Associate position? Take our free virtual job simulation and learn what it is like to work in this role.

Qualifications

What you’ll need

Native-level fluency in Chinese (Mandarin) with high business-level proficiency in Korean and English.

You’re intellectually strong, you’re ambitious, have leadership or extracurricular experience, and have shown grit through internships, work experience, or other achievements.

Additional Information

Thrive at Third Bridge!

The starting Associate pay places you in the top 30% of graduate salaries across industries, and it is complemented with an uncapped bonus commensurate with target achievement. You can expect clear performance goals and to be recognized for your contributions. After ~2 years of strong results, you could transition from being an individual contributor to managing your own team and P&L - a huge career milestone. Depending on your aspirations, you could also progress to a role in Sales, Product, or opportunities across our organization.

We ensure every team member can bring their best self to work as well as in their lives outside - take a look at our benefits:

• Salary: competitive base salary with access to our bonus scheme (featuring an uncapped bonus ranging from 10% to 20%+, which increases based on performance)
• Vacation: 15 days (which increases to 20 days after 2 years of service) 
• Learning: personal development allowance of ￥9**,000 per** year, which can be used for any learning programmes you feel would be beneficial for you `
• Health and well-being: private medical insurance, Modern Health to focus on mental health. Supplementary housing allowance
• Future and family: pension scheme and vitality private medical insurance
• Flexibility: 2 annual volunteer days, 2 personal days, Work from Anywhere program, and flex days, offered at the company’s discretion and subject to annual review.
• Social: weekly optional social gatherings, daily breakfast and snacks, social events

Third Bridge values your trust and is committed to the responsible management, use, and protection of personal information. By submitting a Third Bridge job application, I hereby provide Third Bridge (including Third Bridge's affiliates and relevant third-party suppliers) with my consent to collect, store and process my personal information for the purpose of recruitment administration, as well as to share such personal information with third parties for the same purpose, in accordance with the Candidate Privacy Notice.

We know that to be truly innovative, we need to have a diverse team around us. That is why Third Bridge is committed to creating an inclusive environment and is proud to be an equal opportunity employer. If you are not 100% sure if you are right for the role, please apply anyway, and we will be happy to consider your application.