Financial Operations Manager

Are you an experienced Accounting Manager looking for a rewarding role and aiming to achieve a meaningful work/life balance? Would you be eager to utilize your accounting knowledge and leadership skills while inspiring a remote team of experienced client-facing accountants in a part-time capacity? If so, we may have an opportunity for you.  

In this highly impactful, hands-on role, you will utilize your client service management expertise and accounting knowledge to drive a positive client experience. Your extensive management experience and ability to develop a team will help continue to build Supporting Strategies’ reputation as a wonderfully unique place to work. 

What We Do:

We have been empowering small business owners by taking accounting and operation support functions off their plates, allowing them to focus on their core business. Supporting Strategies’ experienced professionals use our cloud-based technology, virtual infrastructure, and proven process to deliver a full suite of outsourced accounting services.

Business growth has created fantastic opportunities for accountants who thrive on providing exceptional client service while seeking optimal work-life balance, as well as the strength of a Franchise network community of >700 employees and more than 100 offices across the U.S.

What you’ll do:

• Demonstrate thorough understanding of professional accounting and bookkeeping practices and support the team in providing exceptional accounting and operational service to our clients. 
• Oversee client onboarding process for all assigned client engagements in accordance with defined process. 
• Build trusted advisor relationship with client executives by gaining an in-depth understanding of their business needs and objectives to proactively identify issues and provide solutions. Implement our technology toolbox as applicable on all client engagements to drive efficiency and client value. 
• Partner with members of our Talent Acquisition team and your Managing Director to manage the hiring process for remote accountants assigned to you. This will include reviewing pre-screened candidates, interviewing, and providing timely feedback. 
• Orient and train newly assigned accountants in accordance with Supporting Strategies’ standard process. Provide ongoing coaching to deliver superior outsourced accounting and operational services. Review accountants’ work to ensure highest quality of service to Supporting Strategies’ clients. 
• Monitor team member performance by reviewing quality of work, adherence to protocols, timeliness of deliverables and adherence to client budgets. Provide coaching and feedback as needed. Schedule and lead annual performance reviews in accordance with defined process.