UX Writer

About PayPay / PayPayについて

PayPay is a FinTech company that has grown to over 75M (as of August 2026) users since its launch in 2018. Our team is hugely diverse with members from over 50 different countries.

OUR VISION IS UNLIMITED_

We dare to believe that we do not need a clear vision to create a future beyond our imagination. PayPay will always stay true to our roots and realize a vision (future) that no one else can imagine by constantly taking risks and challenging ourselves. With this mindset, you will be presented with new and exciting opportunities on a daily basis and have the opportunity to grow and reach new dimensions that you could never have imagined. We are looking for people who can embrace this challenge, refresh the product at breakneck speed and promote PayPay with professionalism and passion.

※ Please note that you cannot apply or be selected in parallel with PayPay Corporation, PayPay Card Corporation and PayPay Securities Corporation.

2018年にサービスを開始してから約8年でユーザー数7500万人を突破したフィンテック企業であるPayPayは約50か国の国と地域から集まった多様なメンバーで構成されています。

OUR VISION IS UNLIMITED_

我々は自分たちの想像を超える未来を創るためにあえて明確なビジョンは必要ないと考えています。常にDay1であるスタンスを忘れずに、誰もが想像できないようなビジョン（未来）を実現していくのがPayPayです。
この壮大なビジョンに前向きに取り組み、他社に真似できない圧倒的なスピードでプロダクトを磨き上げ、日本のキャッシュレス決済、またそれを使用した金融ライフプラットフォームとしての普及を一気に推進することにプロフェッショナルとして情熱を持って取り組み、自ら課題発見し、周囲と協力して新しい価値創出を共に推進する仲間を募集します。

※ PayPay株式会社へご応募いただく際にはPayPayカード株式会社、PayPay証券株式会社へ併願応募はご遠慮いただいております。ご了承ください。

 

Team Missions

The PayPay Product Team aims to go beyond QR code payments, using payment functionality as a starting point to find new ways to make everyday life easier and deliver greater value to our users.

Every word in the PayPay app plays an important role in shaping the user experience. We are looking for a UX Writer to join our team and work closely with designers to create products that put the user experience first.

Job description

As a member of the UX Writing Team, you will create, proofread, and propose clear, user-friendly English UX copy for the PayPay app. You will collaborate closely with engineers, product managers, designers, and other stakeholders to improve the overall user experience.

You will work alongside other UX writers, with support from the UX Writing Team Lead and Manager.

Main Responsibilities

・Write clear and concise English microcopy that follows our voice and tone and writing guidelines
・Collaborate with designers, product managers, stakeholders, and other UX writers to improve UI copy and user flows
・Maintain consistency across products by contributing to and improving our writing guidelines
・Identify opportunities to improve UX writing processes and workflows, including through the use of AI

The Experiences You Will Gain

・Work on a diverse range of features and develop a uniquely comprehensive knowledge of the product and its many experiences
・Be a pioneer of UX writing in Japan leading in the industry
・Work with a team of UX writers

Required Skills

・Native-level English proficiency, with the ability to write clear and natural English copy
・Strong Japanese communication skills, both written and spoken, with sufficient proficiency to discuss detailed and nuanced topics with team members
・Either A or B below:
A: Japanese to English translation (3 years minimum), or Japanese to English localization (2 years minimum)
B: UX or content writing experience in English (2 years minimum)

Preferred Skills

・Basic knowledge about websites and mobile apps (iOS/Android)
・Basic user flow and UI design knowledge

PayPay 5 senses

• Please refer PayPay 5 senses to learn what we value at work.

待遇・条件

雇用形態

• 正社員

勤務地

• Hybrid Workstyle
  ※所属組織のルールおよび業務指示に応じて出社対応頂きます。

勤務時間

• スーパーフレックス制（コアタイム無し）
• 原則：午前9時～午後5時45分（実働7時間45分＋休憩時間 1時間））

休日

• 土日祝日、年末年始および会社指定日

休暇（法定休暇および会社****福利厚生）

• 年次有給休暇(初年度14日間、入社月に応じて按分付与。入社日から使用可）
• パーソナル休暇（毎年度５日間付与/初年度入社月により3日間もしくは5日間付与）
  ※PayPay独自の特別有給休暇制度で、本人/家族/ペットなどの病気/ケガ/通院付き添い等にご使用頂けます。

給与

• 年俸制（一部固定残業代含む）
• 経験、スキル、業績、貢献度に応じ当社規定により決定
• 毎年1回見直し
• 時間外勤務手当、深夜勤務手当有

          ※給与支給について、一部をPayPayアカウントで受け取ることが可能です（給与デジタル支払いに対応）

ベネフィット

• 社会保険（健康保険、厚生年金、雇用保険、労災保険）
• 企業型確定拠出年金制度

Other Information:

• PayPay Inside-Out (Corporate Blog) /JP
• PayPay Inside-out (Corporate Blog) /ENG
• PayPay Product Blog /JP
• PayPay Product Blog /ENG
• PIVOT動画：【PayPayが仕掛ける金融革命】