IT Support Specialist

Title: IT Support Specialist (CAD Systems)
Location: Indianapolis, IN (On-site)
Type: Full-Time
Industry: Civil Engineering / Infrastructure

Overview

A well-established, growth-oriented engineering firm is seeking an IT Support Specialist (CAD Systems) to support Autodesk and Bentley platforms used on large-scale civil infrastructure projects. This is a technical IT role focused on system deployment, administration, and advanced support—no CAD design or drafting required.

You’ll work closely with engineers, IT leadership, and software vendors to ensure reliable, high-performing CAD environments across the organization.

 

Key Responsibilities

• Deploy, configure, and support Autodesk & Bentley CAD systems (Civil 3D, AutoCAD, Revit, MicroStation, OpenRoads)

• Manage updates, patches, configurations, and CAD standards

• Provide Tier 2/3 support for CAD performance, licensing, and interoperability issues

• Act as a primary technical contact for Autodesk and Bentley support

• Administer licensing and support CAD data platforms (ProjectWise, Autodesk Docs, BIM 360)

• Partner with infrastructure teams to optimize workstation and virtual environments

• Identify opportunities for automation and process improvements

 

Qualifications

Required

• 1–3 years of experience in IT support, CAD systems administration, or software deployment

• Hands-on experience with Autodesk and Bentley platforms

• Strong Windows OS, networking, and troubleshooting skills

• Experience supporting CAD environments in virtual or hybrid infrastructures

Preferred

• Experience with ProjectWise, Autodesk Docs, or BIM 360

• Scripting or automation experience (PowerShell, Python, batch)

• Relevant certifications (Autodesk, Bentley, CompTIA)