Associate Loan Officer

Medical, Dental, Vision, Life, 401K match, PTO, Sick Time, 10 Paid Holidays, Remote work opportunities

What you'll do at Cascade:

Serve the American Dream Through Attainable Home Ownership.

Position Overview 

As an Associate Loan Officer, you provide direct sales and support to one or more Senior Loan Officers, serving as a key point of contact for borrowers and retailer partners.  Associate Loan Officer manages the pipeline from application through processing submission, ensuring files move efficiently, borrowers stay informed, and the Senior Loan Officer is free to focus on business development. This role is an ideal entry point into mortgage origination, with a defined path toward NMLS licensing and a producing Loan Officer role for high performers. 

Key Responsibilities

• Assist Loan Officers in managing borrower relationships throughout the mortgage origination process.
• Conduct inbound and outbound borrower calls to gather information, provide status updates, answer questions, and support loan progression.
• Learn and apply the company's sales methodology, customer service standards, and mortgage origination best practices.
• Monitor loan pipelines and assist in moving applications efficiently from application to prequalification.
• Accurately update information within the Loan Origination System (LOS), CRM, and other company systems.
• Develop knowledge of manufactured housing loan products, lending guidelines, and regulatory requirements.
• Maintain compliance with all company policies, disclosure requirements, and applicable lending regulations.
• Participate in ongoing training, coaching, and professional development programs designed to prepare for a future Loan Officer role.
• Shadow experienced Loan Officers and sales leaders to develop consultative sales, communication, and borrower engagement skills.
• Build proficiency in identifying borrower needs and helping connect borrowers with appropriate financing solutions under the guidance of licensed Loan Officers.
• Contribute to team production goals through strong organization, responsiveness, and attention to detail.

Career Path Statement

• Progress toward becoming a licensed Mortgage Loan Officer through structured training, mentorship, product education, and hands-on experience supporting borrowers and retailer partners. 

Training Support 

At Cascade, we are committed to setting up our Associate Loan Officer for success through comprehensive onboarding, hands-on training, and ongoing professional development.