Deployment Project Manager

Who we are

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort, and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn't coming; it's here, and we need builders, innovators, and problem solvers to help us create it.

Who you are

Metropolis is seeking a Senior Deployment Project Manager to serve as the primary technical design and project management lead for non-parking launches in our Recognition portfolio. In this role, you will manage high-stakes deployments from initial planning through go-live handoff, developing scalable processes and operational strategies to mitigate risks, oversee complex technical architectures, and deliver recognition solutions with consistent quality.

What you'll do

• Develop and maintain detailed project plans, milestones, resource requirements, scheduling, and risk registers for each recognition deployment
• Serve as the technical anchor for the project lifecycle, defining system specifications and ensuring architectural integrity from kickoff through go-live
• Define clear scopes of work for third-party integrators, manage timelines and budgets, and conduct site audits to enforce quality standards
• Act as the primary point of accountability and contact for customers, managing expectations and providing clear context for technical decisions
• Collaborate with the Support organization to coordinate technical execution and ensure a structured handoff of fully deployed environments
• Proactively identify problematic trends in current deployment processes and propose new solutions to reduce administrative overhead for technical teams
• Set quality gating criteria for project milestones and ensure system functionality matches the agreed-upon project scope

What we're looking for

• 10+ years of experience in technical project management, specifically leading complex infrastructure or security-related deployments
• Demonstrated experience with large-scale field deployments and operational support for distributed hardware
• Familiarity with enterprise IP video cameras and systems, such as Axis, Avigilon, and Genetec
• Advanced skills in risk mitigation, stakeholder management, budgeting, and sophisticated communication strategies
• Proven ability to resolve a wide range of issues in creative ways and work with a high degree of autonomy