Voice of the Customer Intern

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.

About Out Summer Internship Program

Our Summer Internship Program is designed for students entering their final year of university who are eager to gain meaningful, real-world experience in a fast paced, collaborative, and professional environment.

As a Summer Intern, you'll participate in a comprehensive onboarding experience led by our University Relations team to set you up for success from day one. Throughout the program, you'll also have the opportunity to participate in weekly professional development sessions, networking events, social activities, and other engaging experienced designed to support your personal and professional growth.

The program takes place from June – August 2027 (10-week program).

Your Role

We are seeking a highly motivated Voice of the Customer Intern to support Veeam’s Customer Experience and Voice of the Customer programs during a 10-week summer internship. This role offers the opportunity to gain hands-on experience in how customer feedback is collected, analyzed, synthesized, and translated into insights that inform business decisions and customer experience improvements.

In this role, the intern will contribute to projects that strengthen Veeam’s ability to understand customer needs, identify experience drivers, and support action planning based on customer feedback. Potential project areas may include conducting quantitative and qualitative analysis of survey data, reviewing open-ended customer feedback, identifying trends and recurring themes, summarizing key insights, supporting Voice of the Customer action plan workstreams, and helping create an inventory of surveys conducted across Veeam to improve visibility, coordination, and governance.

The intern may also help consolidate feedback from multiple sources, maintain project trackers and program documentation, develop stakeholder-ready summaries or presentation materials, and support efforts to connect customer insights to business priorities, customer journey moments, and measurable improvement opportunities. The final project scope will be defined based on current business needs, team priorities, and the intern’s skills and interests.