Applied AI Engineer

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet.

The Role:

As an Applied AI Value Engineer, you are spearheading our mission of solving critical operational challenges for enterprise customers. You will be working with strategic clients to understand their unique objectives, from modernizing legacy systems to optimizing finance processes and deploying an agentic business. In partnership with the Celonis Sales Teams, you have full responsibility for the end-to-end value journey of our customers. You are our customers' trusted advisor and help them drive adoption and realize measurable business value using Celonis.

You can expect to blend process and industry expertise with a solution-first mindset, analyzing customer data and deploying tactical solutions. By using the Celonis Process Intelligence platform to feed critical operational context to AI and LLM tools, you will help our customers move past simple automation to deploy intelligent, autonomous agents that solve complex business bottlenecks. You’re the Celonis expert, connecting the dots between their pain points and how our platform can solve the problem. You’d be managing weekly cadences, QBRs, and value plans to demonstrate the value of our solutions to VP+ level executives.

Key Responsibilities:

• Pre- and Post-Sales Execution: Actively drive the full customer lifecycle. Lead technical discovery and capability demonstrations during the pre-sales expansion cycles and remain deeply involved post-sale to guide implementation, ensuring agreed value and adoption thresholds are successfully met.
• Insights framing and value realization: Owns driving enterprise-wide ROI and adoption programs. Increasingly accelerates customer autonomy with improved cadences and executive sponsorship through QBRs, strategic roadmaps, and enterprise-wide value opportunities. Enables cross-functional alignment and establishes repeatable frameworks for customers to independently track, realize, and expand on business value.
• Domain & Industry Leadership:  Serve as the internal and external technical subject matter expert for your customer industry domain to scale knowledge across the organization.