Product Designer
US$158,000 – US$194,000 / yr base salary
Posted 22 Sep 2026
BranchFactor Summary
The original posting with the fluff stripped out
- Expected experience
- 5+ yrs
- Management level
- Individual contributor
- Employment
- Remote
| Base salary | US$158,000 – US$194,000 / yr |
|---|
We are Route
Buying stuff online can get messy once you hit that “order” button. Managing dozens carrier tracking links, dealing with lost or damaged packages, and resolving issues with customer support can feel like a wild goose chase. That’s why we created the Route — to make the post-purchase experience for consumers like you, and the brands you love, as seamless as possible.
Route is on a mission to connect the world’s commerce. Through our network of millions of Route App users and thousands of merchants, we’re making it easier than ever for consumers to track, insure, and discover their favorite products in one place — which connects the world’s best direct-to-consumer brands to happy, repeat customers.
Since Route launched in 2018, we’ve been on a journey to build innovative products that empower our customers, all while fostering a people-first, values-driven company culture. We’re looking for talented people across the ecommerce space to join us on the next steps of this adventure.
Don’t just take our word for it! Discover what life at Route has to offer.
The opportunity
We’re looking for a Product Designer to craft innovative brand and product design solutions for Route’s suite of B2B and B2C products (Package Protection, Package Tracking, Returns). You’ll partner closely with our Design Director to shape Route’s visual identity across products, marketing, sales materials, and prototypes. This is a hands-on role to balance deep craft with modern workflows, accelerate exploration with AI tools, and build systems to guide our growing teams
The team
The Design team plays a big role in shaping not only how Route products look and feel, but also how the team grows together. We focus on building meaningful, user-facing experiences that reach millions of shoppers and top-tier brands, and we operate with high autonomy, low ego, and strong cross-functional alignment. Design always has a seat at the table, and we lean on each other to push great ideas forward.
What you’ll do
- Lead the design and execution of Route’s omni-channel communications and marketing touchpoints such as email, web, in-app messaging, and beyond
- Design elegant, merchant and shopper-facing UI across Route’s product suite, maintaining and scaling our design systems
- Develop and maintain clear, comprehensive, and actionable brand guidelines that ensure brand consistency, clarity, and effectiveness across all stakeholders and applications