Director of Communications

Role:                 Director of Communications

Hours:              Full-time

Location:         Hybrid - Waltham, MA

Salary:             $145,000 - $160,000 annually

Travel:              Occasional (conferences, industry events, hospital visits)

Reporting to: Chief Culture Officer

Company Description:

Veterinary Practice Partners (VPP) is a nationwide veterinary community revolutionizing vet practice ownership and support. With an expansive network of doctor partners and co-owned animal hospitals and clinics nationwide, VPP has become an established partner of choice.

Through its co-ownership model, VPP provides operational support across learning and development, HR, recruiting, marketing, technology, and finance, enabling veterinarians to focus on providing high-quality patient care and foster a strong culture at their individual practices.

VPP has over 190 (and counting) partner hospitals with 4,000+ employees and continued growth. VPP is a dynamic, profitable, growth company with strong financial private equity backing. For more information on Veterinary Practice Partners, visit www.vetpracticepartners.com.

Summary:

The Director of Communications tells the story of VPP and its mission, advancing the VPP Way internally and externally and building engagement around it. Internally, that means helping teammates understand who VPP is, connect to the mission, and identify with the community. Externally, it means using VPP’s approach to influence how the veterinary profession evolves.

This role works across the executive team, marketing, and operations to build the communications function VPP needs at this stage of growth, and reports to the Chief Culture Officer.

Essential Duties and Responsibilities:

Internal Communications

• Own the internal communications calendar and structure, including partner calls, all-hands meetings, town halls, and recurring leadership meetings.
• Select, launch, and manage VPP's internal communications platform, ensuring it reaches every teammate, including frontline hospital staff without a desk or company email.
• Curate stories and manage channel strategy across email, the internal platform, an internal podcast, and creative assets (video, written stories, collateral), matching each message to the right channel.
• Serve as the internal communications consultant and air-traffic-control for IT, Operations, Finance, and other functions, coordinating what goes out and when.
• Act as a culture builder with a journalist's eye, gathering stories and images from operators, project managers, and partners across the company, and packaging them to reinforce the VPP Way.