Customer Success Manager

CUSTOMER SUCCESS MANAGER, LARGE/ENTERPRISE SCHOOL DISTRICTS – JOIN OUR REMOTE TALENT COMMUNITY (NOT A CURRENT OPENING)

LOCATION:
Remote – United States

TYPE:
Expression of Interest

ABOUT SECURLY
Securly is the #1 trusted innovator in student wellness, safety, and engagement, supporting over 20 million students across more than 20,000 schools globally. Named one of the most widely used EdTech platforms by the EdTech Top 40 Report, we lead the industry with a comprehensive, AI-powered suite of solutions that help schools create safer, more supportive learning environments.

Since launching the first cloud-based web filter for education in 2013, we’ve continuously expanded our platform and now process over 1.1 billion web requests and 54TB of data daily—operating at a scale comparable to major SaaS enterprises.

JOIN OUR REMOTE TALENT COMMUNITY
Note: This is not an active job opening.

We’re always looking to connect with outstanding Customer Success Managers who have deep experience supporting large K-12 school districts and influencing decision-makers across multi-threaded relationships.

By joining our Remote Talent Community, you’ll be considered for future openings on our Large Enterprise CSM team and prioritized for outreach when aligned opportunities become available.

WHAT WE LOOK FOR IN FUTURE LARGE/ENTERPRISE CSM HIRES
We regularly seek professionals with:
- Demonstrated success managing post-sale relationships with large school districts (20,000+ student enrollment preferred)
- Strong knowledge of K-12 operational structures, budget cycles, and stakeholder roles
- Proven ability to serve as a trusted advisor to senior education leaders and administrators
- A track record of driving product adoption, retention, and strategic expansion
- Excellent communication and influence skills with both internal teams and external stakeholders

WHO YOU ARE
- A strategic, mission-driven CSM with experience supporting complex public sector accounts
- Skilled at balancing relationship depth with outcome-based performance metrics
- Comfortable facilitating strategic conversations and success planning with senior-level stakeholders
- Collaborative, organized, and self-motivated in a remote-first environment
- Energized by work that supports student safety, engagement, and well-being at scale

WHY JOIN SECURLY (WHEN THE TIME COMES)
If and when a relevant role opens, our full-time team members enjoy:
- Competitive base salary and performance-based incentives
- Comprehensive medical, dental, and vision coverage
- 401(k) with matching contribution
- 12 weeks of fully paid parental leave
- Unlimited PTO, 13 company-paid holidays (U.S.), and a 1-week paid winter break
- $1,000 annual stipend for professional development
- A remote-first culture built on trust, flexibility, and impact

HOW TO APPLY
To express interest, submit your resume and complete the short application. We include a few key questions designed to help you highlight your background and share why you’d be a strong fit for future opportunities.

This is your chance to tell us more about:
- Your experience supporting large K-12 school districts
- Strategic initiatives you’ve led in post-sale customer relationships
- The type of CSM role you’d be excited to explore in the future

By applying, you’ll be added to our Talent Community and considered for future, 100% remote-based openings that align with your skills and goals. #LI-REMOTE

EQUAL OPPORTUNITY EMPLOYMENT
Securly is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status.