Residential Security Officer

Are you ready to join a global leader in risk and resilience? SPS Global is the Global Assistance arm of Concentric Group, a leading international risk consultancy.
Together, we deliver integrated Security, Medical, and Crisis Response solutions to clients operating in complex environments worldwide. In a world of shifting threats, SPS Global stands as a trusted partner powered by elite professionals from military, government, and intelligence backgrounds. Our teams safeguard people, assets, and organizations through strategic foresight, operational expertise, and rapid global response. If you are passionate about intelligence, risk analysis, threat management, executive protection, security operations, or business resiliency, SPS Global may be the organization you’ve been searching for.

 As part of Concentric Group, we provide a full spectrum of services, including:
• Global security and risk management
• Emergency assistance and crisis response
• Medical and health services
• Embedded staffing and workforce solutions
• Memberships and insurance-linked response

Our mission is simple yet ambitious: to be recognized as the most innovative, capable, and trusted Risk
Management partner in the world. We achieve this through our people, our integrity, and our unwavering commitment to our clients’ safety
and success.

SPS Global "Reassuringly There"

We are currently looking to hire a Residential Security Officer (SO) to join our Embedded team (SPS Global) in Kensington, London.

*Must live within daily commuting distance of Kensington, London (No accommodation supplied.) Parking onsite

*This position requires working day and night shifts on a Four On then Four Off rotation (Over-time Available) as part of a larger security team at a High Net Worth Residential property.

**JOB DESCRIPTION
**
It is paramount that the following duties and responsibilities are carried out by the Residential Security Officer (SO) in accordance with the task and client requirements. All company policies and procedures must be adhered to at all times to ensure that operational and regulatory safety requirements are met.

• The position requires that the SO remains awake and alert for the duration of his/her shift and that he/she is able to provide any immediate response as and when necessary whilst on duty.
• The SO must ensure that all company and client expectations are met on a daily basis.
• The SO will report directly to his/her appointed Line Manager.
• We have a clearly defined operational and administrative chain of command. The chain of command exists to facilitate both the SO and the client’s needs in the most effective manner
  possible.

RESPONSIBILITIES

• Perform your daily duties to the highest professional standards
• Maintain awareness of future planning requirements
• React quickly and professionally to all emergencies and incidents
• Ensure that all client operations are managed/conducted in accordance with SOPs
• Ensure that any deviations from the SOPs are immediately documented and reported to the operations centre
• Ensure that all Incidents are documented and GRC is updated
• Provide an accurate and timely written report in the event of an incident
• Assist with implementing any changes at the premises as directed by the management team
• Ensure your SIA Licence remains up to date and does not lapse

The reputation of the company rests largely on the performance and behaviour of individual employees. Therefore, all employees are to ensure they maintain the highest professional standards
In all matters whilst deployed.

DUTIES

• Provide a constant security presence throughout the shift period
• Arrive punctually and correctly dressed at the appointed place of duty
• On a daily basis, you will report to the GRC
• You are not to leave your appointed place of duty, except on normal shift changeover, without authorisation from the GRC or line manager
• Provide and monitor all access and egress onto and away from the property
• Monitor and react to situations highlighted by the CCTV
• Record the issue and return of property keys and security fobs
• Monitor and record all contractors working at the premises
• Maintain an accurate record of all contractors or visitors attending/leaving the property
• Monitor and record all deliveries to the premises
• Discretely monitor the clients when in residence, ensuring they have a safe environment
• Ensure the safety of the clients at all times
• Answer and deal with all telephone enquiries if part of the task role
• Conduct and document all patrols as stipulated within the appointed premises Standard Operating Procedures (SOPs)
• Make and receive all “check calls” as directed
• Send a daily report after completion of the day shift

PHYSICAL DEMANDS 

• Staff must be of a physical standard to be able to:
• Patrol premises on a regular basis
• Be able to assist the client if injured or needs evacuating
• Walk and deal with dogs
• Assist with heavy deliveries

REQUIRED QUALIFICATIONS 

• Must be able to legally work in the country where this position is located without visa sponsorship.
• Must live within daily commuting distance of Kensington, London (No accommodation
  supplied) Parking onsite
• 2 years plus security experience
• SIA qualified
• Minimum first aid at work qualification
• Driving licence

PREFERRED QUALIFICATIONS

• Military or police experience
• Higher first aid qualifications (FREC)

COMPENSATION & BENEFITS

• 20 Vacation Days plus Bank Holidays (8)

• Personal Accident Insurance 

• Employee Assistance Program for personal needs

• Enrollment into the pension scheme to which SPS contributes 3% of your salary

• Credentity Protection - Eclipse Digital Protection by Concentric

• Dedicated Security and Intelligence Training Programs for Professional Development 

• Coaching and Mentoring Opportunities

London, United Kingdom £30,331.50—£30,331.50 GBP

Concentric and SPS Global acknowledge the systemic barriers in the security industry and recognize that removing those barriers will require a collaborative and conscious effort. Concentric and SPS Global are committed to programs and initiatives that promote diversity, equity, and inclusion, enhancing our organization and the broader community. We are creating a diverse environment and are proud to be an equal opportunity employer. We encourage people from all backgrounds to apply. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

Concentric Advisors and SPS Global are committed to protecting the privacy and security of all applicants who submit personal information to us. You can access our GDPR and CCPA policy by clicking the GDPR button at the bottom of our career page.