Post-Event Shift Supervisor

Organization Overview:

The Florida Panthers are in their 33rd season in 2026-27 as one of the National Hockey League's premier franchises. As back-to-back Stanley Cup Champions in 2024 and 2025, the Panthers have won 11 of their past 12 postseason series and captured four Eastern Conference Championships. The organization is led by President of Hockey Operations & General Manager Bill Zito, entering his seventh season, and President of Business Operations Michael White, beginning his first full season.

Anchored by a championship culture on the ice, the Panthers are equally committed to building a world-class sports and entertainment platform off of it. The organization focuses on delivering an elite guest experience across all venues, deepening the connection between the team and the South Florida community and continuing to grow the sport for the next generation. The Panthers operate four facilities in Broward County: Amerant Bank Arena in Sunrise which is home of Panthers home games, concerts and events, Panthers IceDen in Coral Springs, the state-of-the-art Baptist Health IcePlex in Fort Lauderdale and renovated War Memorial Auditorium which hosts concerts and events year-round. 

The Panthers are owned by Vincent J. Viola, a graduate of the United States Military Academy at West Point and a veteran of the U.S. Army. That foundation of selfless service shapes the organization's identity at every level. The Panthers' pillar program, "Heroes Among Us," honors a U.S. military veteran at every home game, and the Florida Panthers Foundation directs its efforts across four core pillars: veterans' affairs, children's health and education, raising awareness for the endangered Florida Panther and growing youth hockey throughout the region. The organization remains deeply committed to empowering and strengthening the diverse communities of South Florida and the tri-county area.

Post-Event Shift Supervisor

• Organization: Florida Panthers Hockey Club
• Department: Housekeeping
• Reports To: Housekeeping Manager
• FLSA Status: Exempt (Salaried)
• Employment Type: Full-Time
• Location: Amerant Bank Arena, Sunrise, FL — On-Site
• Schedule: Flexibility required for evenings, weekends, and holidays based on event schedule and hockey season

Job Summary

The Post-Event Shift Supervisor is responsible for the training and oversight of post-event housekeeping staff, ensuring the timely and meticulous execution of custodial operations across Amerant Bank Arena. Responsibilities include proper use and handling of cleaning products, chemicals, and equipment, as well as inventory control and quality assurance. This position works closely with all departments at Amerant Bank Arena to ensure the best presentation of the facilities and an excellent impression for guests.

Essential Duties & Responsibilities

• Manage time and operations for post-event in-house staff and support Alliance staff during post-event shifts
• Manage post-event shift supplies
• Train post-event staff on and ensure proper use and handling of cleaning products, chemicals, supplies, and equipment; maintain Manufacturer Safety Data Sheets for all applicable products
• Interface and coordinate with outside vendors as needed
• Oversee the performance of custodial and maintenance duties including sweeping, mopping, shampooing, dusting, polishing, trash disposal, replacing light bulbs, window cleaning, and restocking of bathroom and other supplies
• Maintain all cleaning machinery and equipment in good and safe working order
• Conduct daily walkthroughs of the entire facility to ensure cleanliness standards are met and identify areas in need of improvement or repair; ensure prompt correction of all identified deficiencies
• Complete daily work orders as scheduled
• Maintain appropriate levels of sanitary, cleaning, and other supplies; create and maintain effective inventory control systems to identify and address potential loss or theft and implement corrective measures
• Assist in the preparation of annual budgets as they relate to areas of responsibility
• Review monthly financials, forecasting, and expense analysis with the Director of Operations and General Manager
• Follow safety procedures and maintain a safe work environment at all times
• Other duties as assigned

Qualifications

• Prior custodial or housekeeping experience preferred
• Strong work ethic, resilience, and empathy for teammates and guests
• Must understand and comply with company policies and procedures
• Responds positively to management direction
• Maintains a neat and professional appearance during work hours
• Strong listening skills with the ability to take and follow instructions accurately
• Able to work effectively in large crowds and fast-paced environments
• Excellent verbal communication and interpersonal skills
• Punctual, dependable, and reliable attendance required
• Able to lift up to 25 pounds without accommodation
• Strong organizational and time-management skills with high attention to detail
• Must be able to work evenings, weekends, and holidays

Work Environment

This position works in an arena where the noise level is generally high, crowd traffic is heavy, and temperatures are variable — often cold. Lights are bright or dark with occasional exposure to pyrotechnics.

Physical Demands

• Prolonged standing and walking, including moving between work sites over long distances
• Climbing ladders, stairs, scaffolding, and ramps
• Balancing on narrow, slippery, or moving surfaces
• Stooping, kneeling, crouching, and reaching in various directions
• Pushing, pulling, lifting, and grasping objects; lifting items from lower to higher positions requiring use of upper extremities and back muscles
• Repetitive motion of wrists, hands, and/or fingers
• Must be able to communicate clearly through talking and hearing at normal speaking levels

Position Type / Expected Hours of Work

This is a full-time, Exempt (Salaried) position requiring flexible scheduling. Work hours may include nights, weekends, and holidays based on operational and event needs.

At the Florida Panthers Hockey Club, Arena Operating Company, Panthers IceDen, Sanza Food Service, War Memorial Benefit Corporation, and FLA Team Shop, we strive to make every employee feel valued and respected for who they are and the unique contributions they make. We believe that a diverse and inclusive company is a more innovative and successful company, which is why we aim to infuse diversity, equity, and inclusion (DE&I) into all aspects of our culture and our business.

We welcome all to apply and join our team.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.