Strategic Deployment Manager

We’re looking to hire a Strategic Deployment Manager to join us in our mission to improve human health and quality of life through the development, distribution, and application of advanced computational methods!

As a member of our Enterprise Informatics team, you’ll play a vital role in all stages of the Schrödinger Platform deployment for customers, from initial project scoping through to long term successful adoption. By serving as the bi-directional voice for these customers, you’ll also help drive future product development strategy.

Click here for more information about how the Schrödinger Platform is helping shape the future of collaborative therapeutic design. 

Who will love this job:

• A pharmaceutical enterprise software technology expert who understands industry best practices and enjoys interacting with medicinal chemists, computational chemists, biologists, and project leadership to drive change management and new software adoption
• A scientist who thrives in project management in a corporate research setting (direct experience with pharmaceutical drug discovery is a huge plus!)
• An effective communicator with excellent organizational skills
• A customer-service oriented deployment manager who’s passionate about helping drive user success

What you’ll do:

Customer Development & Success

• Manage LiveDesign implementation projects end-to-end, from early-stage discovery through deployment, training, and sustained adoption
• Serve as the primary contact for existing accounts, providing responsive support including inquiry resolution, feature utilization guidance, and consultative advice
• Conduct regular usage monitoring, synthesize customer feedback, and share actionable insights internally to inform product improvement and roadmap decisions

Pre-Sales Activities 

• Identify and prioritize target accounts within the pharmaceutical and biotech sectors; design strategic engagement approaches tailored to each
• Plan and execute high-impact value demonstration activities including workshops, seminars, and on-site meetings
• Lead support Proof of Concept (PoC) engagements with prospective customers, ensuring clear value demonstration and successful execution

Cross-Functional Collaboration

• Partner with Account Managers, Application Scientists, Solution Architects, and the Education Team to drive account growth and platform adoption
• Work closely with Product Management and Engineering to represent real-world customer needs and influence the LiveDesign product roadmap