Program Engagement Manager

At USA for UNHCR, our people are the driving force behind our mission of delivering hope and opportunity to refugees worldwide. We're not just a workplace - we're a vibrant community of passionate, forward-thinking professionals committed to making a real difference. If you thrive in a dynamic, transparent, and data-driven environment, and want your career to directly impact lives across the globe, we invite you to join us!

SUMMARY

USA for UNHCR is seeking a highly strategic, relationship-centered, and detail-oriented Manager, Program Engagement to lead the development of high-value proposals for principal donors. This role is essential to ensuring donors and prospects are presented with clear, compelling proposals and other donor facing materials that demonstrate needs, inspire philanthropic investment, and demonstrate the impact of their generosity.

The Manager, Program Engagement is responsible for producing concept notes, proposals, and impact reports, while serving as a key liaison between fundraisers and UNHCR focal points. This role requires the ability to translate complex programmatic and technical content into compelling, donor-centered narratives.

The role drives excellence in project management, cross-functional coordination, and compliance. It also requires strong editorial judgment, advanced stakeholder management, and a private philanthropy perspective that prioritizes relationship-driven, emotionally resonant communications.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manage a portfolio of complex funding opportunities involving multiple stakeholders, workstreams, and deadlines, ensuring timely execution, clear accountability, and effective project management throughout the opportunity lifecycle
• Lead the development of concept notes, proposals and reports from conception through delivery, including outreach to UNHCR to identify programs and activities that align with donor interests, drafting, and finalizing proposals, concept notes, and reports
• Serve as a strategic liaison between fundraisers and UNHCR focal points, maintaining strong relationships, transparent communication, and effective coordination to advance donor cultivation and stewardship
• Lead complex negotiations with UNHCR and internal stakeholders, ensuring objectives, project terms, and deliverables are clearly defined, agreed upon, and met
• Develop compelling, relationship-centered proposals and donor materials that synthesize complex programmatic, technical, and budget information into clear, persuasive content demonstrating need, impact, and funding outcomes for principal gift audiences
• Craft concise, emotionally resonant narratives that incorporate human stories and context to strengthen donor engagement, deepen connection, and inspire philanthropic support
• Coordinate and guide the creation of evergreen content tailored for private philanthropy audiences, ensuring alignment with annual priorities and donor engagement calendars