Site Lead

Position Summary 

The Site Lead is a fully on-site leadership role based in a warehouse—remote work is not available. The Dallas Distribution Hub Site Lead will oversee the entire warehouse operations, including daily operations, managing staff, control inventory, and ensure compliance and safety protocols are followed within ICU Medical’s largest distribution hub. Responsibilities include ensuring efficient receipt, storage, and delivery of ICU Medical’s finished goods to domestic and international customers, as well as other warehouses in our global distribution network. This involves coordinating staff and equipment, maintaining accurate records, and ensuring compliance within a heavily regulated industry. The role demands strategic vision, a strong desire to optimize and improve performance, and a willingness to perform hands-on execution. This role reports to the Director, Warehousing and Transportation and will oversee a team of 100-150 individuals.

A key focus is leading and developing a high-performing team while championing change management initiatives, integrating new business, and implementing process improvements to support long-term growth. The Site Lead is also responsible for managing the operating budget, ensuring regulatory compliance, and serving as the primary liaison with regulatory agencies, customers, and internal stakeholders—ensuring operational excellence and continuous audit readiness.

Success in this role requires integrating strategic leadership with disciplined operational execution to consistently deliver safe, compliant, and high-performing distribution operations.

Essential Duties & Responsibilities

Strategic Leadership & Problem Solving (High Time / High Priority**)**

• Lead cross-functional integration of new business and strategic initiatives, balancing service, cost, and compliance trade-offs.
• Set strategic vision for distribution operations, identifying and driving process improvement, risk mitigation, and alignment with evolving healthcare logistics needs. 
• Align site priorities and resources to support enterprise initiatives and evolving business requirements.

People Leadership & Culture (High Time / High Priority)

• Supervise, train, schedule, and motivate warehouse staff to ensure productivity and a positive work environment.
• Build a high-performance culture through effective hiring, workforce planning, coaching, and employee engagement initiatives.
• Ensure leadership practices align workforce performance with operational targets, safety standards, and organizational priorities.

Operations Management & Technology Implementation (Medium Time / High Priority)