Administrator, Systems

Title:
Senior Administrator, Systems

Position Summary 

The Senior Systems Administrator is responsible for overseeing and providing the installation, maintenance, support and enhancement to the Company computing infrastructure. Areas of responsibility include Windows and Linux Operating Systems, Active Directory, Azure/Entra, Office365, VMWare, Backup and Cloud technologies. The Senior Systems Administrator recommends technology decisions to Management and directs operational processes to Systems Administrators for the ICU Medical Global Computing environment.

Essential Duties & Responsibilities

• Create the Architecture; implement, configure, and support all enterprise computing systems globally.
• Create standards and documentation for the Global computing environments.
• Participate in creating and following the directives in the Infrastructure Strategic plan.
• Adhere to all Service Level Agreements established with the user community.
• Create reports and establish operational guidelines for the Global Computing Environments.
• Create automated monitoring to alert Systems Administrators and Service Desk staff of disruptions of service.
• Participate in vendor management under the direction of the department manager.
• Architect, implement, and support virtual and standalone server and storage solutions.
• Benchmark, evaluate and make recommendations for the selection of server and storage management software and hardware products.
• Develop and implement business continuity practices for server and storage management.
• Monitor server and storage performance, diagnose server issues, and perform emergency and scheduled maintenance.
• Provide support to operations relating to server and storage administration problems.
• Maintain server and storage configurations to provide performance monitoring/tuning of enterprise environments.
• Keep the Information Systems staff and customers informed of the status and resolution of issues; update the Service Desk software with resolutions and status.
• Participate in strategic initiatives by performing technical project activities.
• Evaluate server system and storage upgrades and management software patches.
• Prepare monthly status reports (or implement web-based reports) quantitatively reporting server and storage capacity, performance and uptime.
• Responsible for securing server and storage resources including password maintenance, new user logon and setup, and data protection procedures.