Internal Auditor

08 - Specialist, Operations Quality
Req ID: 138523
Hiring Manager: Anand Varadarajan
Band: 08 
Region: Americas 
Country: USA 
State/Province: Texas
City:  Fort Worth

General Overview

Functional Area:  Quality (QUA)
Career Stream:  Operations Quality (OPQ)
Role:  Specialist (SPE)
Job Title:  Specialist, Operations Quality
Job Code:  SPE-QUA-OPQ
Job Level:  Band 08
Direct/Indirect Indicator:  Indirect

Summary

Quality Specialist is responsible for dealing with Quality Planning/Prevention, Corrective Action, and Continual Improvement. The Quality Specialist will manage the site Quality Management System (QMS), create and maintain quality documentation, conduct ETQ training, serve as the anchor for customer-facing audits, and manage internal and external ISO and ESD audits to ensure a continuous flow of high-quality products.

Detailed Description

Performs tasks such as, but not limited to, the following:

• Lead the team to handle all quality excursions independently, and take effective actions on time

• Oversee the product & material quality from NPI to mass production

• Develop, create, and maintain internal quality system documentation, procedures, work instructions, and workmanship standards

• Serve as the primary anchor for customer-facing audits, including site qualification and compliance audits for clients such as Google and Cruise Pay

• Manage and lead internal and external audits for ISO 9001 and ESD 2020 standards

• Conduct ETQ training across multiple system modules for site personnel

• Monitor and report quality KPIs for internal (factory) and external (customer) metrics

• Drive continuous improvement initiatives to benefit customers, CLS, and suppliers

• Follow up on Engineering Changes (EC) and Supplier Process Change Notifications (SPCN) to ensure timely and accurate implementation

• Coach quality staff to improve quality knowledge and standards awareness

• Accomplish the jobs assignment from the superior and participate in the quality strategy deployment.