Forward Deployed Insights Engineer

Why Translucent

Healthcare providers drive $2.5 trillion in medical expenditures annually — and operate on razor-thin 2–5% margins. Despite these stakes, the finance teams behind these organizations are buried in spreadsheets, manual data pulls, and disconnected systems, spending more time finding and cleaning data than actually using it to make decisions.

Translucent is changing that. We're building the agentic AI platform designed exclusively for healthcare finance — giving every finance team, department, service line their own arsenal of AI Agents that run 24/7, understand their specific data, business logic, and workflows.

Founded in 2024 and backed by GV, NEA, FPV, and Virtue, we've already been deployed by healthcare organizations managing over $5 billion in combined revenue. The product-market fit is real, the problem is massive, and we're just getting started. If you want to work at the intersection of AI and one of the most complex, consequential industries in the world — this is the place.

About the role

We're hiring a Forward Deployed Insights Engineer to join our team in New York. You will sit at the intersection of our customers' healthcare finance problems and the agentic AI and ML systems we build to solve them. Working on top of the unified data ontology our Analytics Engineers maintain and the agent infrastructure our AI Engineering team builds, you will stand up new agents and ML models for specific customer problems, configure the visualizations and presentation layer that make their outputs usable, and work directly with customers and end users to turn those capabilities into real, trusted decisions.

This is a high-ownership, customer-facing role. You will partner closely with our product team to make sure the solutions you build for one customer become repeatable, platform-wide offerings.

What you'll do

• Configure customer workspaces and build new AI agents and ML models on top of existing agent infrastructure and platform capabilities — our AI Engineering team owns agent infra, development harnesses, and core architecture, so you're focused on building for the customer problem, not the underlying framework.
• Work directly with customers and our product team to scope solutions that solve real, high-value problems in healthcare finance.
• Configure the visualizations and presentation layer for the data, trends, and insights your agents and models generate — turning model output into something a finance or operations leader can act on.
• Present and demo ML/AI solutions directly to end users — translating technical capability into business trust.
• Partner with product to generalize customer-specific solutions into reusable, platform-wide features.
• Validate the correctness and reliability of the agents and models you ship, and build the testing rigor needed to earn customer trust in AI-generated outputs.