Account Manager

About Octopus Deploy:

At Octopus, we have one single aspiration: to be the standard for software delivery. We do this by shipping a product practicioners love and use because it makes their lives better. Our business model is entirely centered around actively driving adoption- we do 'sales' differently. Here, you get to be the hero, not the villain and you work as a team to deliver results that help our customers succeed. Our success happens when we do that well.

We care that our Customers use Octopus because our product adds value to their business. Our employees join Octopus (and stay) because it's a rewarding place to work. We care that Octopus is. a great investment for our shareholders.

We’ve been remote-first since 2015 and work with an uncommon level of transparency. You can read our public handbook to learn how we work. We have a transparent approach to compensation that ensures people doing the same work with the same skill get paid the same, with well-defined career pathways. We foster a supportive, collaborative, and high-trust environment. We leave our job titles at the door and focus on doing what’s best for our customers and team. Our leaders never shy away from answering the tough questions at our all-hands calls or in 1:1s. We conduct interviews and onboarding virtually as part of being a remote-first company.

​​About the role:

Join Octopus as an L1 Account Manager: A launchpad role for hungry, curious sales professionals with 1–2 years of experience. You'll master customer discovery, learn our cutting-edge platform, and partner with a supportive pod to manage renewals and uncover growth."

As an L1 Account Manager, your primary focus is listening and learning. You’ll get to know our customers inside and out, uncover what they are trying to achieve, run straightforward renewal cycles, and master how Octopus solves real problems. You won’t do this in a silo: you’ll work side-by-side with experienced pod teammates, Solutions Engineers, and Customer Architects who have your back while you build your sales craft.

To help our teams work together effectively, this remote position requires you to be located in the United Kingdom with unrestricted rights to work.

What you’ll do:

• Helping deliver customer goals: Incorporate customer goals into engagements by asking discovery questions to connect their needs to the Octopus value proposition.
• Growing adoptions across customer base: Understands adoption drivers. Identifies basic opportunities for expanded usage and recognizes common barriers to adoption.
• Effectively monetizing adoption: Understanding commercial fundamentals. Managing straightforward renewals by understanding pricing and actual usage models. Focus on converting customer value into sustainable ARR.
• Identifying and building champions: Recognizing and developing champions. Identify potential champions within accounts and build trusted relationships with key practitioners to advocate for Octopus internally.
• Leveling up: Engage in learning. Actively participate in training and coaching to continuously develop product knowledge and sales skills. Be receptive to feedback and act on it.

Your background:

• 1-2 years of relevant sales or account management experience; focused on execution within the current quarter.
• Executes established playbooks and foundational competencies; works closely with mentors and managers.
• Curious and relationship-focused; identifies coaches and day-to-day product users
• Openly shares progress, brings a proactive attitude, and executes tasks at the individual customer and pod level.

Interview process:

Below is the interview process you can expect for this role. We know interviewing can seem daunting, but rest assured we designed our interview process to move quickly while still getting you all the information you need.   👋🏼Initial chat [30 min] Talent acquisition screen: Meet with your Talent Acquisition team and get a feel for what it would be like to be an Octonaut!   🧑‍💻Hiring manager chat [45–60 min] Hiring manager chat: Designated time to chat with the hiring manager. This is a great opportunity to get to know each other. You should expect the hiring manager to ask questions about your professional background and goals. We welcome any questions you may have for us!   🤝Peer chat [Optional-30 min] Peer chat: An optional step with designated time to speak with a peer who is (or recently was) in the role you’re interviewing for. This is your chance to hear directly from someone on the frontlines about the day-to-day responsibilities, challenges, and strategies for success. This is an entirely optional step, but is a great opportunity to learn more about the role and the team culture.   🎉Panel interview [60–90 min] Final round chat: In this final round call, you meet cross-functional team members. You can expect a mix of leaders and individual contributors to join the chat. By the end of this call, you should have a great idea of what it’s like to work at Octopus. We should also have a great idea of what it would be like to have you on the team! We’ll ask any final questions and encourage you to do the same.  

Compensation:

Level 1 + stock options

Maturing Total Comp= £67,000

Performing Total Comp= £85,000

Our public employee handbook is the best place to learn more about life at Octopus. It includes our values, how we structure teams, career progression, leave and benefits, and much more. 

Octopus has an internally open and transparent system for compensation. Any Octonaut can view the compensation for any role at any level. This ensures people doing the same work with the same skill get paid the same. Benefits include a minimum of 25 days annual leave, up to 10 days of paid sick and carers leave, 12 weeks of fully paid parental leave with flexible return options, generous health care including dental and vision for US based candidates, 401K matching/pension contributions depending on your location, and stock options. Learn more.

If you're enthusiastic about this position, even if you don’t meet all the criteria above, we wholeheartedly encourage you to submit your application. Our talent team is in-house, and we recognize that every individual brings something unique. We take the time to review every application and consider how you might add to the team. 

We know your time is precious. If you apply, we promise to update you at least once per week about the status of your application and to give you clear expectations for each step in the journey.