Legal Operations Manager

Are you an operations leader who thrives in a high-stakes, high-volume environment and can bring clarity, consistency, and follow-through to an established personal injury practice?

Do you have a proven record of building and enforcing workflows, training systems, accountability measures, and operating procedures that keep work moving without constant attorney intervention?

Can you balance strategic systems work with hands-on execution, including staff follow-up, HR administration, office operations, vendor coordination, and project management?

Final question: When faced with a challenge, do you get excited or run away?

** IMPORTANT: TO APPLY **

If you have any questions, please email recruit@crisp.co only.

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To Apply: Submit your application by clicking the "Apply" button and applying on the Crisp Recruit page that opens.

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At Saundra M. Davis, P.C., a respected legal institution located in Snellville , GA, we are dedicated to providing exceptional legal services to our clients. Under the leadership of Saundra M. Davis, Esq., our firm specializes in personal injury cases — with a distinct focus on auto, trucking, motorcycle, and other commercial vehicle collisions  — offering compassionate, strategic, and comprehensive representation to those in need.

Because of the complex, multi-party nature of the cases we handle - often involving multiple defendants, insurance carriers, UM/UIM claims, and high-value damages - we are seeking a Legal Operations Manager who is not limited to administrative work alone. This role is a central hub for the entire firm’s operating system, integrating intake, claims progression, demand production, records routing, staff accountability, and technology systems into one predictable, scalable workflow. From stabilizing the demand pipeline and removing daily blockers (credentials, access, routing), to implementing clear ownership and operating rhythms across the team, the Legal Operations Manager is a direct partner in execution and performance.

This Legal Operations Manager can manage a high-volume, fast-moving practice environment; ensure that the operational engine is airtight; and work in lockstep with Saundra M. Davis, P.C., to position each matter for the strongest possible outcome - by ensuring the internal workflow supports speed, accuracy, and exceptional client delivery. This is not a passive, paper-pushing position. This is a proactive, strategic, and highly involved role for someone who thrives in building order out of chaos and understands that success is built in the details long before settlement or trial.