Intake Coordinator

Intake Coordinator – Hospice

VitalCaring – Where Your Coordination Creates Compassionate Care

At VitalCaring, our team members transform lives and foster hope through genuine caring. The primary function of the Intake Coordinator is to facilitate the referral intake process and coordinate care with the interdisciplinary 
team, the patient, their family, and the referral source in concert with our values: trustworthy, capable, compassionate, proactive, and called. Every encounter is an opportunity to make a meaningful difference, and we are committed to bringing a culture of caring to every encounter.

This is a role for someone who thrives in organization, communication, and fast-paced environments - someone who can connect clinicians, patients, and schedules seamlessly to support exceptional end-of-life care.

If you’re detail-oriented, compassionate, and driven by purpose, this is where you belong.

Why Join VitalCaring?

• Be the heart of coordination – Ensure patients receive the right care at the right time through seamless scheduling and communication
• Make a meaningful impact – Your work directly supports patients and families during critical moments
• Team-driven environment – Partner closely with clinicians, leadership, and support teams
• Stability with purpose – Full-time role with consistent schedule and supportive leadership
• Growth-focused culture – Be part of a team that invests in your development and success

What You’ll Do

Coordinate care delivery and support hospice operations through strong scheduling and communication:

• Receives and appropriately enters/documents new referrals in a timely manner.
• Completes workflow tasks and other assignments to the IC Responsible Position in the Agency’s electronic medical record.
• Participates in coordinating care with nurses, patients, and the interdisciplinary team.
• Provides effective communication to patients, staff members, other healthcare professionals, and referral sources.
• Responds to Agency and patient needs in a professional and creative manner.
• Demonstrates commitment, professional growth, and competency.
• Participates in Agency-sponsored in-service training.
• Participates in the Agency’s QAPI program.
• Promotes the Agency philosophy and administrative policies to ensure quality of care.

 

What We’re Looking For

We’re seeking individuals who thrive in a fast-paced, team-oriented healthcare environment:

• One year experience in hospice or healthcare is preferred.
• If clinical, current state license as a licensed professional or vocational nurse.
• If clinical, graduate of an accredited school of vocational/practical nursing.
• If non-clinical, must have a high school diploma or equivalent.

What Sets You Apart

• Experience coordinating schedules in a healthcare or service-based environment
• Strong sense of urgency and accountability - takes ownership and follows through 
• Ability to manage multiple priorities without losing attention to detail
• Calm, professional approach in high-pressure or emotionally sensitive situations
• A natural balance of compassion, organization, and proactive communication

Benefits

Health & Wellness

Medical, Dental, and Vision coverage

Pharmacy benefits

Virtual care and mental health support

Flexible Spending Accounts (FSA) and Health Savings Account (HSA)

Supplemental health and life insurance

Financial & Protection

401(k) with company match

Employee referral program

Prepaid legal services

Identity theft protection

Work-Life Balance & Perks

Generous paid time off

Pet insurance

Tuition and continuing education reimbursement

At VitalCaring, our values - trustworthy, capable, compassionate, proactive, and called - guide how we care for our patients and support each other every day.

Apply today and be part of a team that brings comfort, coordination, and compassion when it matters most.

All employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic. Candidates are evaluated based on job-related qualifications, skills, and business needs.