Family Outreach & Enrollment Associate

Follow your passion 

Are you looking to make a BIG impact? At Zeta, we pursue an unprecedented combination of high academic achievement and social-emotional development for our students. We insist that every student receives a world-class education while fostering a love for learning. We are passionate about changing the landscape of public education in New York City and beyond, and we are uncompromising in our mission.

Currently, we operate multiple elementary and middle schools in the Bronx, Upper Manhattan, and Queens. We plan to grow and open 1-2 schools each year because children in every community deserve excellent, equitable education. Join our growing team today, and be a change agent for children.

Our Network office is located at 401 W 218th St., New York, NY 10034. However, this position is mostly located in the Bronx and Upper Manhattan, in-person. Increased flexibility will be required for this role as in-person community outreach and engagement is a key component of the Family Outreach & Enrollment team, but there may be potential for some remote work based on the scope of responsibilities.

Deliver powerful results

To achieve our vision, we are searching for a bilingual Family Outreach & Enrollment Associate/Manager with a Bachelor’s Degree and experience in sales or customer service (preferably working with families in an educational or social services setting) with a proven record of building and maintaining strong relationships with customers or external audiences. 

• Bilingual proficiency in English and Spanish is required.
• Candidates must be comfortable working in-person in the Bronx and Upper Manhattan (Inwood, Washington Heights). 
• The ideal candidate will demonstrate strong communication skills (verbal and written), a results-driven track record, and proficiency in managing and analyzing spreadsheets.
• Proficiency with the Google Suite is required. 
• The position title will be commensurate with candidate experience.

As a member of Zeta’s Family Outreach team, you will:

• Develop and implement strategies to engage with prospective families in our communities
• Coordinate and lead on the ground outreach efforts directly in the community to share information about Zeta in person
• Build and maintain relationships with community-based organizations