Quality Assurance Manager

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DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com

Location: USA - Wilmer, 210 Sunridge Blvd 

Division: Solutions 
Job Posting Title: Quality Assurance Manager - 131055 
Time Type: Full Time

Summary 

The Quality Assurance Manager is responsible for ensuring that DSV's transportation and logistics operations meet industry standards and customer requirements. The Quality Assurance Manager is responsible for implementing quality assurance procedures, managing audits, and overseeing compliance with regulations and standards. 

Duties and Responsibilities 

• Develop, implement, and maintain quality assurance procedures for transportation and logistics operations. 

• Monitor compliance with industry standards and customer requirements. 

• Coordinate and manage internal and external audits. 

• Develop and implement corrective actions to address non-conformances. 

• Review and approve quality-related documentation, such as standard operating procedures and work instructions. 

• Analyze data and implement improvements to processes and procedures. 

• Train employees on quality assurance procedures and standards. 

• Communicate with customers and regulatory agencies as necessary to ensure compliance. 

• Develop and manage quality metrics and key performance indicators. 

Educational background / Work experience 

• A Bachelor's degree in a relevant field such as business, logistics, engineering, or quality management is typically required. A Master's degree may be preferred.