Site Reliability Engineer

Lead Site Reliability Engineer

Key Responsibilities:

• Implement and manage Service Level Objectives (SLOs), Service Level Indicators (SLIs), and error budgets to drive reliability efforts.

• Develop systems that are resilient to failures and ensure 99.9%+ uptime for critical services.

• Lead incident response and post-incident reviews (blameless postmortems), ensuring robust root cause analysis and continuous improvement of systems. 

• Automate incident detection and response using automated runbooks or predefined workflows.

• Write software as needed to support reliability or efficiency needs.

• Design and implement full observability across systems using modern tools like Open Telemetry for tracing, metrics, and logging.

• Use capacity planning, forecasting, and performance testing to ensure that the systems scale effectively as the user base and load grow.

• Collaborate with development and operations teams on building reliable, scalable, and high-performance services.

• Ensure best practices are followed across infrastructure design, deployment, and maintenance using tools like AWS, Kubernetes, EKS, Fargate, etc.

• Champion Infrastructure as Code (IaC) to provision, manage, and scale infrastructure using tools like Terraform, Pulumi, or similar.

• Get involved in chaos engineering initiatives.

• Participate on our on-call rotation.

• Drive advanced alerting and anomaly detection applied to metrics

Key Requirements:

Experience & Qualifications:

• 3-5 years of experience as an SRE, working in cloud-based environments and on-prem environments.

• Deep understanding of Linux systems, networking, and systems administration.

• Experience with cloud platforms like AWS, with a strong understanding of Kubernetes and container orchestration tools.

• Hands-on experience with observability tools such as Honeycomb, Grafana, Prometheus, Thanos, ELK (Elastic Stack), or Loki.

• Strong skills in at least one programming language (Python, Go) to write production level code.

• Strong skills in shell scripting using bash or similar. • Experience with OpenTelemetry or other distributed tracing systems, including tracing, metrics, and logs integration.