Field Engineer

At Coretelligent, we take ownership of the technology our clients rely on every day.

We partner with growing, highly regulated organizations that need secure, dependable IT environments built to scale. Our role goes beyond support. We bring structure, clarity, and accountability to complex technology landscapes so leaders can move forward with confidence.

Over the past several years, Coretelligent has entered a new chapter. We have strengthened our leadership team, modernized our service delivery, and sharpened our focus on long-term client outcomes. Our work spans managed IT, cybersecurity, cloud, and strategy, delivered through a model designed for consistency, transparency, and trust.

We are building a team of professionals who care deeply about quality, ownership, and continuous improvement. If you value clear expectations, thoughtful collaboration, and work that genuinely matters to the businesses you support, you will feel at home here

What We’re Looking For

As a Client Support Engineer I at Coretelligent, you’ll combine your technical expertise with outstanding customer service to provide on site support to our diverse and dynamic client base. This role will have you traveling to local client locations throughout the Tampa Bay/Oldsmar Area and working closely with clients at all levels, including executives.

The ideal candidate will have a solid technical background, excellent troubleshooting skills, and a proactive approach to problem-solving. This role will involve providing onsite and remote IT support to our clients, handling a broad range of technologies including Windows operating systems, networking, Microsoft 365, Azure, and server infrastructure.

As a Level 1 Engineer, you will provide onsite and remote support for a broad range of technical issues, ensure seamless customer communications, and contribute to maintaining a high standard of ‘white glove’ service for clients. The position also includes participation in an on-call rotation.

What You’ll Do:

• Communicate with clients on-site (desktop support) to resolve technical issues and close tickets
• Utilize very strong knowledge of Windows desktop troubleshooting to assist clients with connectivity, printing, customization, user profile and applications
• Provide strong Microsoft Office and Mobile Device troubleshooting to resolve client issues
• Troubleshoot backup solutions, mail-flow, and Exchange DAG
• Utilize working knowledge and experience with exchange configuration and troubleshooting to support clients
• Deploy new hardware using Imaging technology