IT Engineer

About Us

Dorsia is at the forefront of hospitality-tech innovation, redefining how the world gains access to the most in-demand restaurants, events, and experiences. By fusing cutting-edge technology with the art of luxury hospitality, we empower our members to secure impossible-to-get reservations while providing operators with unprecedented levels of control, visibility, and revenue optimization.

In 2025, we grew revenue 480% and scaled to 400+ venues across 25 destinations, with the launch of our Culture Calendar extending Dorsia beyond restaurants into the world's most sought-after cultural moments.

Backed by $54M in funding from investors including Index Ventures, Invus, and Red Sea Ventures, and strategic partners including MoonPay, Major Food Group, and The Dinex Group - Daniel Boulud, we are entering our most consequential phase of growth and reshaping the global hospitality landscape. We're adding exceptional talent to drive what comes next, and that's where you come in.

About the Role

Dorsia is seeking an IT Engineer to build and operate our internal IT function as the company scales across New York and Miami. The role owns the IT roadmap end to end, spanning identity and access management, device security, compliance readiness for audits and enterprise partnerships, vendor and hardware management, and day-to-day support for both offices.

It is equally hands-on and strategic, overseeing the integrations and automations that connect our internal tools and partnering closely with engineering, operations, and leadership to hold our internal systems to the same standard as the platform we build. This is a rare opportunity to shape the function from the ground up, with real autonomy and direct visibility, during a period of significant growth.

What You’ll Do

IT Strategy and Operations

• Build and own Dorsia's IT roadmap, anticipating needs ahead of headcount growth, new offices, and expanding platform offerings.
• Define the standards, policies, and documentation that shape how the team adopts and uses technology.
• Plan and manage the IT budget, balancing cost efficiency with the quality of the employee experience.
• Build a scalable support model with clear intake, response standards, and a self-serve knowledge base.
• Report on IT health, risks, and priorities to leadership.

AI, Automation, and Systems Integration

• Design and maintain integrations that connect internal tools across People, Finance, Operations, and beyond.
• Replace manual workflows with automations that save the team meaningful time.