Business Operations Lead

Hey there!
We’re Fever, the world’s leading tech platform for culture and live entertainment.

Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.

Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences. 

Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right? 

To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!

Ready to be part of the experience? 

Now, let’s discuss this role and what you will do to help achieve Fever’s mission.

About the Role:

We are looking for an Onsite Operations Team Lead who loves improving efficiency, solving complex challenges, and finding a way to get things done.

As part of the Operations team, you will play a key role in coordinating and delivering high-impact initiatives, ensuring that teams, resources, and priorities are aligned to achieve successful outcomes.

This is a highly dynamic and hands-on role that combines operational planning, team leadership, problem-solving, and cross-functional collaboration. You will work across different initiatives, adapt quickly to changing circumstances, and take ownership of making things happen.

You will be responsible for:

• Designing and coordinating operational plans, ensuring all requirements are properly covered.
• Leading the implementation of initiatives and ensuring smooth execution from planning through completion.
• Managing and supporting an onsite team, keeping everyone aligned, motivated, and focused on delivering high-quality results.
• Identifying potential challenges, making decisions, and finding practical solutions in fast-paced environments.
• Coordinating with cross-functional stakeholders, including teams such as Sales, Marketing, Originals, and other internal departments.
• Managing multiple priorities while maintaining high standards and adapting to changing needs.
• Identifying opportunities to improve processes and ways of working, helping us build more efficient and scalable operations.

From day one, you will have the opportunity to take ownership of complex operational challenges and lead a team, making a direct impact on how we execute and scale our operations.

We are looking for someone who is organized, structured, hands-on, and highly proactive, with strong leadership and problem-solving skills. You should feel comfortable working in dynamic and ambiguous environments, coordinating multiple stakeholders, and taking ownership from start to finish.

About You:

• You have a Bachelor’s degree in Engineering, Business Administration, Data Analytics or related fields.
• You have at least +3/4 years of relevant experience (e.g., consulting, operations or tech related)
• You embrace change and you create it! We are a fast-growing company and we want you to help us to adapt to these changes.
• You can speak different languages. Spanish and English are our main languages, so we expect you to be able to speak both of them :)
• You have excellent interpersonal and communication skills.
• You can manage teams in a structured way
• You have a strong analytical mind.

Benefits & Perks:

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance. 
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Work in the heart of the city, with possible travel across our markets
• Responsibility from day one and professional and personal growth
• Great work environment with a fun, international team of talented people to work with!
• Health insurance
• Fondo de Ahorro
• Gympass membership 
• 20 days annual leave

Thank you for considering joining Fever. We cannot wait to learn more about you!

If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch

Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!

If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.

If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice