Quality Control Analyst

Empower Pharmacy is a visionary healthcare company dedicated to making quality, affordable medication accessible to millions of patients nationwide. As the nation’s most advanced 503A compounding pharmacy and FDA-registered 503B outsourcing facility, we’re redefining what’s possible in personalized medicine and pharmaceutical manufacturing. We’re proud to be recognized as one of Houston’s fastest-growing private companies and ranked #116 in Healthcare & Medical on the Inc. 5000 List for 2025.

Our strength is built on four core values: People, Quality, Service, and Innovation. Guided by these principles, we’ve created a uniquely integrated healthcare platform powered by advanced technology, operational excellence, and a relentless commitment to patient care. From manufacturing and quality control to distribution and customer experience, our teams work together to raise industry standards, expand access to critical medications, and improve outcomes for patients and providers across the country.

At Empower, joining our team means more than starting a new role. It means becoming part of a mission-driven organization that’s transforming healthcare at scale. We invest deeply in our people, encourage bold thinking, and create opportunities for growth, leadership, and innovation at every level. Your ideas matter here, your development is supported, and the work you do has a direct impact on the lives of millions.

If you thrive in a fast-moving, purpose-driven environment where innovation, collaboration, and ambition come together, Empower Pharmacy is the place for you. Let’s transform healthcare together.

POSITION SUMMARY

The Product and Labeling Inspector ensures product integrity, labeling accuracy, and regulatory compliance across 503A and 503B operations. This role owns inspection execution, deviation identification, and release readiness within a high-throughput, quality-critical environment. The inspector leverages AI-enabled tools to detect anomalies, streamline documentation, and enhance inspection consistency. Operating at performance expectations, this individual delivers precision, speed, and accountability, directly impacting patient safety, audit readiness, and operational excellence across manufacturing, packaging, and distribution workflows.

RESPONSIBILITIES

Inspection Execution

• Visual Verification: Perform detailed inspections of products and labels ensuring accuracy, compliance, and defect-free release using AI-assisted detection tools.
• Batch Review: Validate batch records, ensuring completeness, traceability, and alignment with GMP requirements using AI-supported document analysis tools.
• Sampling Control: Execute sampling procedures ensuring representative selection, integrity, and compliance with quality standards using digital tracking systems.

Compliance Assurance

• Regulatory Alignment: Ensure inspections meet 503A and 503B regulatory requirements using AI tools to monitor compliance deviations and trends.
• Deviation Identification: Detect, document, and escalate discrepancies in products or labeling using AI-driven anomaly detection and reporting systems.
• Audit Support: Prepare inspection data and documentation to support internal and external audits, ensuring readiness and accuracy at all times.

Process Improvement

• Continuous Improvement: Identify inspection inefficiencies and recommend improvements using AI insights to enhance quality, speed, and consistency.
• Data Utilization: Analyze inspection data trends using AI tools to drive proactive quality improvements and reduce recurring issues.
• Standard Adherence: Maintain strict adherence to SOPs while contributing to updates based on operational feedback and inspection outcomes.

KNOWLEDGE AND SKILLS

• Strong understanding of GMP, 503A/503B regulations, and quality systems within pharmaceutical manufacturing environments.
• Ability to leverage AI tools for inspection accuracy, data analysis, and continuous improvement initiatives effectively.
• High attention to detail with strong analytical and systems-thinking capabilities in regulated production environments.
• Effective communication and documentation skills ensuring clarity, compliance, and cross-functional alignment under pressure.

EXPERIENCE AND QUALIFICATIONS

• Minimum 2 years experience in pharmaceutical manufacturing, quality inspection, or regulated production environment with proven performance.
• Demonstrated success identifying defects, ensuring compliance, and supporting audit readiness in high-throughput operations environments.
• Experience working within 503A or 503B environments or similarly regulated pharmaceutical or healthcare manufacturing settings.
• Proven ability to use digital or AI tools to enhance inspection accuracy, reporting efficiency, and quality outcomes.

Key Competencies:

• Customer Focus: Builds trust through customer-centric solutions.
• Strategic AI: Guides responsible AI adoption and adaptation.
• Optimizes Work Processes: Drives efficiency with continuous improvement.
• Collaborates: Partners effectively to achieve shared goals.
• Resourcefulness: Secures and deploys resources efficiently.
• Manages Complexity: Simplifies and solves complex challenges.
• Ensures Accountability: Delivers on commitments with integrity.
• Situational Adaptability: Adjusts approach to shifting conditions.
• Communicates Effectively: Tailors messages to diverse audiences.

Values:

• People: Empowering people defines who we are.
• Quality: Excellence in every product, every time.
• Service: Serving others is our highest purpose.
• Innovation: Advancing care through technology and discovery.

Employee Benefits, Health and Wellness:

We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Learn more: https://careers.empowerpharmacy.com/benefits/

Physical Requirements:

While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. Employees are regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.